Automatic processes drive higher customer satisfaction
Check-in calls have long been a pain point for carriers and brokers alike. It is possible to reduce these calls while also improving customer service.
Check-in calls have long been a pain point for carriers and brokers alike. It is possible to reduce these calls while also improving customer service.
To have an edge in the logistics market, it is critical for companies to spot the right talent and retain them in their ranks over a considerable period of time.
The recent Stay Metrics Stay Index Report echoed consistent themes among truck drivers: they want to work for companies with a driver-centric culture and get paid fairly for their time and service. Stress related to lack of home time, equipment troubles, and delays were highlighted as top concerns. While the focus of the report wasn’t specifically researching new trucking technology, integrating digital tools into everyday processes can address these concerns.
Incentivizing logistics yard spaces and zoned industrial capacities to rent out their vacant spots for truckers could help increase supply.
Digitalization of roadside assistance services can help fleets in not just getting immediate and seamless assistance but at flat-rate premiums.
Pest infestation within cold storage containers can cause major losses as companies are forced to discard entire shipments.
More and bigger ships are calling on the East and Gulf Coast, setting the stage for regional logistics development.
The winter season witnesses a lot of truck crashes and injuries, making it essential for drivers and carriers to find ways to reduce risk while hauling during inclement weather.
Investing in a TMS requires a critical look at what you want to accomplish, an understanding of what it can do and how to choose the right partner.
Container truck capacity for serving ports and rail yards may tighten in coming year, but volume outlook is muted.
Market Expert Henry Byers sits down with FreightWaves EVP of Global Commercial Development Laura Fava to talk about what the drayage sector of the logistics industry may look like in 2020 and 2021, and also give some friendly advice for those who are looking to capitalize on new technology.
The transport and logistics sector witnesses thousands of cyberattacks every year, and it is essential for stakeholders to be wary of opportunistic threats and impersonation attacks to keep their operations secure.
The digitization of the supply chain is no longer a future vision but rather an ongoing transformative event, and those that put off the adoption of digital tools are likely to fall behind their competitors.
Assembly Bill 5 limits companies from classifying workers as independent contractors rather than employees to save operational expenses.
A company’s journey to improving freight payments yields broader insights about the value of data quality.
Warehouses are under pressure to increase product picking efficiency in a time of expedited e-commerce. Automation and robotics can help.
Plan, then plan some more as the ability of a 3PL to handle the holidays becomes test for handling the rest of the year.
Maritime, air and overland trade routes into Europe are being piggybacked by criminal gangs deploying the latest digital supply chain technologies to help meet mushrooming demand for illegal drugs across the European Union (EU), according to a major new report examining the continent’s illicit drugs business. The 2019 EU Drug Markets Report by the EU […]
Ellen Voie, the CEO of Women in Trucking, spoke on the issues that female truckers in particular face when they are looking for parking spots.