Coal, intermodal boost Norfolk Southern’s Q2 net profits

Operating ratio of 58.3% is quarterly record

A Norfolk Southern train. (Photo: Jim Allen/FreightWaves)

A 34% increase in operating revenue, including gains for coal and intermodal, boosted Norfolk Southern’s net profit for the second quarter of 2021.

NS (NYSE: NSC) reported record second-quarter 2021 net income of $819 million, or $3.28 per diluted share, compared with $392 million, or $1.53 per diluted share, in the second quarter of 2020.

Operating revenues totaled nearly $2.8 billion amid a 41% revenue increase for intermodal and a 52% revenue increase for coal. Second-quarter volumes rose 25% year-over-year while revenue per unit grew 7%.

In contrast, operating revenue in the second quarter of 2020 was nearly $2.1 billion.

Operating expenses also rose year-over-year. Second-quarter expenses were $1.6 billion, an 11% increase from nearly $1.5 billion a year ago amid a 124% increase in fuel costs.

Income from railway operations grew by 91% and reached an all-time quarterly record of $1.2 billion in the second quarter.

NS achieved a record quarterly operating ratio of 58.3% for the second quarter, compared with 70.7% a year ago. Investors sometimes use OR to gauge the financial health of a company, with a lower OR implying improved financial health. Results in the second quarter of 2020 may also have been impacted by the volume trough that occurred as a result of the onset of the COVID-19 pandemic in North America.

“Our team met the challenge for the second quarter head-on, delivering another solid performance of sequential operating ratio improvement, driving meaningful productivity into our business as revenue and volume rebounded from last year, up 34% and 25%, respectively,” NS President and CEO Jim Squires said in a release. “Leveraging the strong and diverse book of business we have developed, we will build upon our success in the creation of long-term, sustainable value for our customers and shareholders.” 

Subscribe to FreightWaves’ e-newsletters and get the latest insights on freight right in your inbox.

Click here for more FreightWaves articles by Joanna Marsh.

Upcoming FreightWaves Events
Fraud & Security

Freight Fraud Symposium

Double brokering. AI deepfakes. Identity theft. Freight fraud is an existential threat to the industry. Get ahead of it.

May 20, 2026
Rock & Roll Hall of Fame • Cleveland, OH
Register Now
AI & Technology

Supply Chain AI Symposium

Past the hype. Join operators, founders, and enterprise leaders figuring out how to deploy AI in supply chain.

July 15, 2026
The Old Post Office • Chicago, IL
Register Now
Rail & Policy

Future of Rail Symposium

Reshoring is rewriting freight demand. Join shippers, rail executives, and government officials to shape the next decade.

July 28, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
Fraud & Security Freight Fraud Symposium May 20 • Cleveland, OH

Double brokering. AI deepfakes. Identity theft. Freight fraud is an existential threat to the industry. Get ahead of it.

Rock & Roll Hall of Fame • Cleveland, OH Register Now
AI & Technology Supply Chain AI Symposium Jul 15 • Chicago, IL

Past the hype. Join operators, founders, and enterprise leaders figuring out how to deploy AI in supply chain.

The Old Post Office • Chicago, IL Register Now
Rail & Policy Future of Rail Symposium Jul 28 • Chattanooga, TN

Reshoring is rewriting freight demand. Join shippers, rail executives, and government officials to shape the next decade.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now

Joanna Marsh

Joanna is a Washington, DC-based writer covering the freight railroad industry. She has worked for Argus Media as a contributing reporter for Argus Rail Business and as a market reporter for Argus Coal Daily.