TruckSmarter shutting down

Dispatch app goes dark on Friday

TruckSmarter is shutting down on Friday. (Photo: Jim Allen/FreightWaves)

TruckSmarter said it is being acquired and that its driver app will be shut down on Friday.

AI chat-based interface, Dispatch, allows truck drivers to find and book shipments without navigating load boards. Drivers can ask questions to find loads and AI agents handle the bidding and booking. Over 500,000 carriers are using TruckSmarter’s platform, which includes a free load board.

Automated email replies from TruckSmarter said active Dispatch subscriptions will be canceled on Friday, but that invoices paid in the past 30 days will be refunded within seven business days of cancellation.

The acquiring company was not disclosed.

A statement from Dan Kao, co-founder and CEO at TruckSmarter, appears on the company’s Dispatch app. Trucking groups and drivers have reposted the image on social media platforms.

“Thank you for trusting TruckSmarter and allowing us to be part of your business over the past five years,” Kao said. “We’re deeply grateful to everyone who used our products, shared feedback, and supported us along the way.”

TruckSmarter sold its factoring and banking unit to OTR Solutions last year as part of a strategic shift to focus solely on Dispatch and load board solutions. OTR Solutions has not acquired the remaining portion of TruckSmarter, a representative from OTR Solutions told FreightWaves.

TruckSmarter is a private-equity backed company. It raised $16 million in September 2025 to “accelerate growth and product innovation.” In conjunction with the fundraise, it announced the launch of Dispatch.

Why it matters? The shutdown of TruckSmarter’s Dispatch app removes a key tool drivers use to efficiently bid on and book freight without navigating traditional load boards. This disruption forces users to quickly find alternative methods for managing their business.

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Todd Maiden

Based in Richmond, VA, Todd is the finance editor at FreightWaves. Prior to joining FreightWaves, he covered the TLs, LTLs, railroads and brokers for RBC Capital Markets and BB&T Capital Markets. Todd began his career in banking and finance before moving over to transportation equity research where he provided stock recommendations for publicly traded transportation companies.