3PL Summit: Addressing fraud in the industry

Transportation Intermediaries Association president cites massive increase in cargo theft

This fireside chat recap is from FreightWaves’ 3PL Summit on Wednesday February 26.

FIRESIDE CHAT TOPIC: State of the 3PL Industry

DETAILS: In this keynote conversation, Chris Burroughs, president and CEO of the Transportation Intermediaries Association, joins FreightWaves’ Mary O’Connell to discuss the state of the 3PL industry – from efforts to combat rising fraud to what to expect for the rest of the year from TIA.

KEY QUOTES FROM BURROUGHS:

“Fraud isn’t a new issue to the industry. Back in 2011, one of the first pieces of legislation I worked on at TIA was the Fighting Fraud in Transportation Act. At that time, it was your traditional double brokering schemes. None of it was nefarious; it just wasn’t a level playing field for brokers in the space. What we see now is a massive criminal enterprise. It’s a well-organized, well-funded enterprise that exploded during the COVID pandemic. We did a fraud data report recently, and our members reported year over year a 600% increase in cargo theft.”

“There’s two different fraud buckets: There’s straight cargo theft, which is pretty self-explanatory. The other bucket is strategic theft where it’s the phishing, cybersecurity, financial theft. We’ve seen fraudulent factoring companies. We’ve seen fraudulent carriers and brokers. As our tactics are changing, their tactics are even more evolving.”

“One thing I’m excited about in ’25, we’re going to start branching out to the state and local levels. There are a lot of things happening on a state level that we as an organization should be an advocate for our members there. We’re going to start tackling these regional issues and get that localized grassroots, grass tops advocacy going on as well.”

Upcoming FreightWaves Events
Fraud & Security

Freight Fraud Symposium

Double brokering. AI deepfakes. Identity theft. Freight fraud is an existential threat to the industry. Get ahead of it.

May 20, 2026
Rock & Roll Hall of Fame • Cleveland, OH
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Supply Chain AI Symposium

Past the hype. Join operators, founders, and enterprise leaders figuring out how to deploy AI in supply chain.

July 15, 2026
The Old Post Office • Chicago, IL
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Rail & Policy

Future of Rail Symposium

Reshoring is rewriting freight demand. Join shippers, rail executives, and government officials to shape the next decade.

July 28, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
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Fraud & Security Freight Fraud Symposium May 20 • Cleveland, OH

Double brokering. AI deepfakes. Identity theft. Freight fraud is an existential threat to the industry. Get ahead of it.

Rock & Roll Hall of Fame • Cleveland, OH Register Now
AI & Technology Supply Chain AI Symposium Jul 15 • Chicago, IL

Past the hype. Join operators, founders, and enterprise leaders figuring out how to deploy AI in supply chain.

The Old Post Office • Chicago, IL Register Now
Rail & Policy Future of Rail Symposium Jul 28 • Chattanooga, TN

Reshoring is rewriting freight demand. Join shippers, rail executives, and government officials to shape the next decade.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now

Mary O'Connell

Former pricing analyst, supply chain planner, and broker/dispatcher turned creator of the newsletter and podcast Check Call. Which gives insights into the world around 3PLs and Freight brokers. She will talk your ear off about anything and everything if you let her. Expertise in operations, LTL pricing and procurement, flatbed operations, dry van, tracking and tracing, reality tv shows and how to turn a stranger into your new best friend.