Essential fraud prevention strategies for freight brokers, carriers
All types of cargo fraud are on the rise. Brokers, specifically, should be especially aware of two growing types of fraud: double brokering and cyberattacks.

Want to keep up with the freight broker and truck driver industry? Smarter Capacity, sponsored by Trucker Tools, is a biweekly look at the freight transportation industry, examining current issues and freight transport news developments for freight brokers, drivers, and small fleet operators.
Trucker Tools provides shipment visibility, carrier capacity management, and predictive freight-matching solutions. With its intuitive tools and industry-leading mobile app, Trucker Tools provides a secure, collaborative platform where brokers and truckers use real-time, trusted data to speed the process of finding and matching the best available truck with the optimal load. Learn more at www.truckertools.com.
Learn more about the latest in the freight transportation industry by exploring the resources below—from topics like transportation during market downturns to centralized tech stack benefits on shipping, fleet operator insights, and much more.
All types of cargo fraud are on the rise. Brokers, specifically, should be especially aware of two growing types of fraud: double brokering and cyberattacks.
While indications of a freight market shift are heartening for carriers, their strongest impacts will not be seen until well after the conclusion of the next bid season.
Criminals looking to steal high-value cargo are attracted to the vulnerabilities associated with international border crossings.
Current market conditions – combined with the climbing expenses of operating and maintaining a truck – have created a difficult situation for the small companies that keep America moving.
Not all that long ago, real-time, end-to-end visibility was considered a perk. Over the past few years, however, on-demand visibility has become a consistent expectation.
The easy-to-use program allows brokers to reward drivers directly for specific actions they complete within the Trucker Tools app.
All the essential tools for shipping are centralized on Mothership’s dashboard, creating unmatched reliability and efficiency in your final-mile supply chain.
The holiday peak season could provide carriers with the perfect opportunity to strengthen their relationships with shippers going into the new year, securing more consistent and higher-value freight as the market continues to loosen.
The benefits of hands-off load matching do not end when the market takes a turn.
While consumers are directly responsible for the majority of food waste, supply chain mishaps cause 40% of food waste in North America. That includes food that spoils in transit.
Carriers can become significantly more sustainable by simply focusing on solutions that make their fleets more efficient, reducing miles driven to move each load and cutting down on emissions.
While building out custom solutions is an important part of many brokerages’ road maps, some tools — especially those that require significant maintenance and regular updates — are better outsourced for maximum efficiency.
Given how difficult it is to source capacity in today’s market – as well as the growing importance of visibility throughout the supply chain – it is not surprising to see more visibility and predictive freight matching tools entering the scene.
As visibility solutions have become more accessible, they have started to move from “perk” to “necessity.” This transition is expected to continue, getting another boost when the freight market cools down and regains equilibrium.
Visibility software can all but eliminate annoying check calls, help carriers access better freight and keep trucks loaded.
Historically, the cultural fit between a brokerage and technology partner has been glossed over in partnership discussions. As these relationships become more collaborative and dynamic, however, the importance of culture is becoming more pronounced.
Historically, digital platforms and transportation management systems (TMS) have largely existed in their own, individual spaces. Now, platform integrations are taking center stage.
How brokers and logistics providers choose to navigate the current capacity crunch will affect both their own chances of success and their relationships with their carrier partners for years to come.
The rate of technological advancement makes it nearly impossible to rely on in-house developers for every new feature. How do you choose the right third-party partner?
Competitive rates will convince a carrier to pick up a load, but the right combination of relationship and convenience will keep them coming back to the same broker over and over.