GAO: Serious freight logistics woes linger in Iraq war

GAO: Serious freight logistics woes linger in Iraq war    A U.S. Government Accounting Office official told Congress in a recent report that while American military forces were largely successful in the war in Iraq, serious transportation logistics problems lingered.
   Compared to previous military engagements, Operation Iraqi Freedom is considered one of the largest logistics supply and support actions in U.S. history. Of the $28.1 billion spent on the war, $14.2 billion covered operating support costs and $4.9 billion was spent on transportation.
   At the request of the House and Senate Appropriations Committees, GAO began studying the logistics activities of the war in April. The agency visited logistics support operations in Kuwait, Bahrain and Qatar, and met with senior military officials in the United States and Europe.
   “Although major combat operations during the initial phases of OIF (Operation Iraqi Freedom) were successful, our preliminary work indicated that there were substantial logistics support problems in the OIF theater,” wrote William M. Solis, GAO’s director of defense capabilities and management, in his report.
   The GAO report pointed out:
   * A “backlog” in “hundreds” of containers and pallets of material at various distribution points.
   * A discrepancy of $1.2 billion between the amount the Army shipped for OIF and what was received for those activities in the field.
   * A potential cost of the Defense Department in millions of dollars to cover leased container late fees and replacement of lost Defense Department-owned boxes.
   * “Cannibalization” of equipment because of insufficient parts availability for repairs.
   * Duplication of equipment orders and circumventions of the supply chain.
   * Accumulation of containers and pallets in Kuwait, and improperly documented cargo.
   The GAO contributed these logistics problems largely to poor asset visibility, insufficient distribution capability, and failure to apply “lessons learned” from previous military operations.
   In one case, the Defense Department’s U.S. Central Command issued a policy requiring the use of radio frequency identification tags to track shipments to Iraq and within the war zone.
   “These tags were not used in a uniform and consistent manner,” Solis wrote. “In addition, units operating in the theater did not have adequate access to, or could not fully use, DOD’s logistics and asset visibility systems in order to track equipment and supplies because these systems were not fully interoperable and capable of exchanging information or transmitting data over required distances.”
   The GAO report concluded that not much was learned by the military in the area of asset management since Operations Desert Shield and Desert Storm in the early 1990s. “Based on the preliminary observations from our current work, it appears that the same or similar problems continue to exist in OIF,” he said.
   The GAO will provide Congress with a complete report on its logistics findings in this recent Iraq war in 2004.
   Meanwhile, U.S. Transportation Command officials vow to clean up distribution problems. “When everyone in the pipeline can see what’s in it, performance to customer improves; the warfighter’s confidence in sustainment increases; suppliers assume financial risks based on real consumption and eliminated duplications in services save taxpayer money,” said TRANSCOM commander Gen. John W. Handy in a recent statement.
   TRANSCOM has so far moved more than 2.75 million tons of cargo in support of the global war on terrorism.
Upcoming FreightWaves Events
Compliance

Brokerage Compliance Symposium

The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.

October 26, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
Awards

F3 Awards Dinner

The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.

October 26, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
FreightTech

F3: Future of Freight Festival

Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.

October 27, 2026 – October 28, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
Compliance Brokerage Compliance Symposium Oct 26 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now
Awards F3 Awards Dinner Oct 26 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now
FreightTech F3: Future of Freight Festival Oct 27 – Oct 28 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now