Amazon scolded for being “evasive” on contract drivers

“At a minimum, Amazon is falling far short of its responsibility to ensure its contractors are following labor laws and safety regulations,” Blumenthal contended. “I will continue to press the company until it stops looking the other way as its contracted drivers are forced into unsafe vehicles and given dangerous workloads.”

In response to being asked by the lawmakers if the company would commit to ending contracts with companies that have violated labor laws, or that have “checkered” track records, Brian Huseman, Amazon’s Vice President for Public Policy, said the company does not condone labor law violations. “Where we find repeated violations, or an inability to correct labor violations, we terminate contracts with DSP [Delivery Service Partner] program participants,” Huseman said. “We will continue to hold DSPs to high standards and take appropriate actions when DSPs fail to meet those standards.”

Asked to make public the names of the companies with which it contracts, Huseman responded that Amazon partners with over 800 delivery drivers and doesn’t disclose their names publicly for competitive reasons, but noted their operating authority registrations with the U.S. Department of Transportation (DOT) are publicly available.

Huseman also pointed out that Amazon requires that DSPs carry auto insurance of at least $1 million – more than triple the federal insurance required for motor carriers operating lightweight vehicles. In addition, while federal safety regulations do not apply to vehicles weighing 10,000 pounds or less, “we apply many federal safety standards for drivers, vehicles, and operations to these smaller vehicles and DSP drivers,” he asserted.

Responding to the lawmakers’ request for details on labor law compliance audits of their drivers, Huseman noted that DSPs, who are paid a minimum of $15/hour, are audited when they’re onboarded, at 90 days, and regularly after that. “We examine their compliance with wage, hour and benefits requirements, and if shortcomings are identified, we document issues and give the DSP two weeks to implement a corrective plan or risk having their contract terminated.”

Amazon did not directly respond to whether it has ever “thwarted the creation of a union,” but Huseman said that it respects its employees’ and contractors’ rights on whether or not to join. “Amazon maintains an open-door policy that encourages employees to bring their comments, questions and concerns directly to their management team for discussion and resolution.”