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DAT has ‘zero tolerance’ for fraudsters

Fake websites launched to get at load board customers’ information shut down

(Photo: Jim Allen/FreightWaves)

Load board DAT said it has shut down fake websites and is promising to take “immediate action” against any fraudsters who in the future may try to get at its customers’ information. 

An additional multifactor authentication fraud site pretending to be load board provider DAT. (Image: Kreg Hunter and Netlify)

DAT confirmed to FreightWaves that the fake DAT sites reported in November have been shut down. That includes additional phishing sites allegedly used to acquire DAT users’ multifactor authentication codes. 

“Our Network Integrity Unit works around the clock to identify and remove fraudulent actors. We have a zero tolerance policy to fraud and will take immediate action if we find anyone engaging in fraudulent behavior,” said Annabel Reeves, communications director at DAT.

DAT advises customers who suspect they have received a phishing email impersonating DAT or suspect a compromise of their DAT credentials to promptly contact the customer service department and report the incident. It also recommends sending a screenshot of the message to customer service instead of forwarding the actual phishing email to avoid further issues. 

DAT users can find more information at the company’s fraud protection website

Phishing attacks are on the rise in the logistics industry, with indications that sophisticated hackers are targeting brokers and carriers.


In mid-November, a DAT user received an email with a fake Carrier411 Freight Guard Report requesting the user respond at onedatfreight.com. DAT’s actual website address is one.dat.com. The IP address showed a company called Beget LLC out of St. Petersburg, Russia, was hosting the fake site.

The additional phishing sites were confirmed to be hosted by web application site Netlify.

The fake sites include:

  • user-dat-verification.netlify.app
  • Dat-directory-reviewlist.netlify.app

Netlify support confirmed that the additional sites had been reported to its security team on Nov. 23 and Nov. 29, respectively. Both sites were suspended the same day they were reported.

Onedatfreight.com’s shutdown date is unknown.

If you have a story on load board fraud to share, please email [email protected].


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2 Comments

  1. Nate Smith

    Unless of course it’s about stopping the double-brokering that is so rampant on their platform. DAT’s motto: No Fake DAT sites, fake players stealing your freight…..that’s not our department.

  2. Al-Solo Nyonteh

    I like the variety of freight and tools DAT offer but the trucking industry carrier onboarding process needs work. I try to operate like a firefighter when dealing with freight. We agree to the term and I’m on the way to pick up the load. Unfortunately, Carrier onboarding sometimes take days.

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Grace Sharkey

Grace Sharkey is a professional in the logistics and transportation industry with experience in journalism, digital content creation and decision-making roles in the third-party logistics space. Prior to joining FreightWaves, Grace led a startup brokerage to more than $80 million in revenue, holding roles of increasing responsibility, including director of sales, vice president of business development and chief strategy officer. She is currently a staff writer, podcast producer and SiriusXM radio host for FreightWaves, a leading provider of news, data and analytics for the logistics industry. She holds a bachelor’s degree in international relations from Michigan State University. You can contact her at [email protected].