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Descartes acquires e-commerce US customs filing provider NetCHB

NetCHB provides technology that simplifies customs paperwork for low-value goods

U.S. Customers and Border Protection officers at the Port of New York/Newark inspect an incoming shipment. Descartes has acquired NetCHB, which offers a customs filing solution for customers shipping e-commerce items into the U.S. (Photo: U.S. Customs and Border Protection)

Global logistics technology provider Descartes has acquired NetCHB to enhance cross-border customs filings for e-commerce companies.

Descartes is paying $40 million in upfront cash plus an additional amount based on NetCHB achieving certain revenue targets in the first two years post-acquisition. That additional amount is payable under an all-cash performance earn-out and maxes out at $60 million.

NetCHB automates customs filing processes in the U.S. Its cloud-based platform is used by more than 700 customs brokers to connect to the U.S. Customs and Border Protection’s Automated Broker Interface to electronically execute customs declarations and security filings.

The company has been building out its capabilities to address regulatory filings under Section 321 Type 86 for e-commerce shipments. That is a voluntary filing initiative for low-value e-commerce goods that CBP introduced in 2019 to streamline border crossing. NetCHB said that 45% of all Type 86 filings are processed by its technology.


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“Section 321 Type 86 compliance is complex, but brokers and forwarders that take advantage of it can reduce the amount of time e-commerce packages are waiting for customs release,” said Ken Wood, EVP of product management at Descartes. “NetCHB’s platform automates the declaration process for high volumes of e-commerce shipments and helps keep them moving quickly to consumers, helping some of the largest e-commerce customs brokers and forwarders process shipments in a compliant and efficient manner.”

Section 321 was initially announced as part of the 2016 Trade Facilitation and Trade Enforcement Act (TFTEA). Since its introduction, e-commerce shipments have skyrocketed, so in 2019, CBP introduced Type 86, which further streamlines the process for entry into the U.S. for low-value (under $800) e-commerce shipments. The goal of the program was to facilitate faster trade without burdening customs or increasing risk.


“As the digitization of the logistics and supply chain industry picks up pace, we continue to invest in complementary solutions that add depth and breadth to our global logistics network (GLN),” said Edward J. Ryan, Descartes’ CEO. “NetCHB has a team of deep customs domain experts, scalable and robust technology solutions, and a large group of customers that will benefit from additional solutions available on the GLN to help them manage the life cycle of shipments.”

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Brian Straight

Brian Straight leads FreightWaves' Modern Shipper brand as Managing Editor. A journalism graduate of the University of Rhode Island, he has covered everything from a presidential election, to professional sports and Little League baseball, and for more than 10 years has covered trucking and logistics. Before joining FreightWaves, he was previously responsible for the editorial quality and production of Fleet Owner magazine and fleetowner.com. Brian lives in Connecticut with his wife and two kids and spends his time coaching his son’s baseball team, golfing with his daughter, and pursuing his never-ending quest to become a professional bowler. You can reach him at [email protected]