Commentary: FedEx and UPS need to move up the e-commerce food chain
FedEx and UPS will not be major players in the B2C parcel market unless they strategically engage with an e-commerce marketplace, says commentator Satish Jindel.
FedEx and UPS will not be major players in the B2C parcel market unless they strategically engage with an e-commerce marketplace, says commentator Satish Jindel.
Ace Hardware is now offering fast in-store delivery on the Uber Eats app.
Amazon continues to invest in faster e-commerce delivery capabilities and is ready to scale up 30-minute drone delivery this year, CEO Andy Jassy said.
Two Boxes has raised $3.2 million to help scale its AI-powered returns platform as retailers grapple with rising fraud and costly reverse logistics.
Amazon this month has made several moves that appeal to customer expectations for fast, convenient delivery and put pressure on rivals.
FedEx is launching same-day delivery through a partnership with OneRail, a final-mile platform.
As global e-commerce logistics grows more complex, ePost Global and ShipWise are working to reduce friction with shipments and international returns.
Target is expanding its next-day delivery service to 20 additional cities.
Cart.com, an e-commerce services company, has raised $180 million in growth capital from Springcoast Partners.
Even with some tariffs struck down, small businesses say policy volatility — not clarity — is shaping their supply chain decisions.
Walmart has agreed to pay $100M to dismiss a lawsuit by the federal government and 11 states that it deceived app-based delivery drivers about pay they would receive.
Walmart’s e-commerce business, supported by its store-fulfillment and delivery services, grew 27% in the fourth quarter and has turned profitable.
When it comes to e-commerce delivery, FedEx only wants longer-haul, heavy and high-value parcels because operating as a local courier for small packages isn’t profitable.
Amazon said its regionalized fulfillment network and expanding same-day delivery helped boost fourth-quarter results to $213.4 billion in net sales.
American Eagle Outfitters is closing down Quiet Logistics and Office Depot is cutting its logistics service subsidiary Veyer, demonstrating that sidelight businesses can be distractions from core retail execution.
Last-mile delivery technology platform FarEye has partnered with Amazon Key to address costly delivery failures stemming from access issues at gated communities and apartment buildings.
Return fraud was supposed to be a cost of doing business. Instead, it’s becoming one of retail’s biggest margin threats. For years, retailers treated returns as a customer experience issue, an unavoidable side effect of e-commerce growth and the Amazon-fueled promise that anything could be sent back, anytime. But as return rates quietly climbed and […]
Temu has sprinted to the top of the leader board of e-commerce retailers selling in overseas markets.
Stord, which provides outsourced e-commerce logistics services, said it will lease a large warehouse in northern Kentucky and outfit it with the latest freight management technology and robotics.
What once felt like a seasonal novelty, insulated boxes of pears, steaks, or chocolates arriving just in time for the holidays, has quietly transformed into one of the most complex and consequential segments of modern e-commerce. The temperature-controlled shipping model popularized decades ago by brands like Harry & David and Omaha Steaks is no longer […]
Amazon is testing an ultra-fast delivery service in Seattle and Philadelphia, but in the United Arab Emirates shoppers the service is so fast shoppers can get orders within 15 minutes.
Amazon has closed a distribution center in Little Rock, Arkansas, so the building can be retrofitted to protect the structure from potential earthquake activity.
Walmart posted strong e-commerce numbers for the third quarter and is developing digital tools to make it even easier for customers to place online orders for delivery.
The European Union is cracking down on the wave of low-value e-commerce shipments from China. Importers could soon have to pay duties on parcels that currently can enter the zone for free.
Australia Post is investing heavily in its e-commerce logistics business, including parcel hubs and local delivery stations.
A new Amazon fulfillment center near Portland, Oregon, is open for business and the retailer is ready to develop another facility in the Midwest.
DoorDash on Tuesday unveiled a fulfillment service for retailers, a road-capable delivery robot, an autonomous delivery platform and a smart-scale device to ensure order accuracy.
Deutsche Post and Australia Post are among the first postal operators to restart parcel shipments to the U.S. after the duty-exemption for low-value goods was terminated last month.
Target is offering next-day delivery to 35 major cities by the end of October after tweaking its stores-as-hubs logistics model.
Amazon is expanding its multi-channel fulfillment service to merchants on three major off-Amazon platforms.
DHL Express and Singapore Post are partnering to facilitate parcel shipping through the postal network.
The FedEx Dataworks unit provides deep insight into parcel shipping operations. The best value play is to sell it.
Amazon’s second quarter earnings beat Wall Street expectations, but the company provided mixed guidance for the third-quarter.
Cold and frozen eCommerce brands get the reliability needed to better serve customers.
DHL Group has replaced the heads of Global Forwarding, eCommerce and Supply Chain at various levels within the Americas region.
Scottsdale, Arizona-based supply chain management company Blue Yonder announced Wednesday that it has acquired full ownership of Inmar Post-Purchase Solutions and will continue to support FedEx Easy Returns.
DHL has been expanding its Middle East presence in conjunction with the region’s economic development. The next evolution is a nearly $600M investment in facilities, equipment and technology in Saudi Arabia and the UAE over five years.
Veho, a tech-enabled parcel courier, is testing a delivery robot that can walk, climb and roll to customer doorsteps in cityscapes.
Canada Post workers backed away from going on strike, opting instead for a ban on overtime work. But the threat of a strike has already allowed competitors to take parcel business from the national post.
The CEO of Mercado Libre, the dominant e-commerce player in Latin America, has decided to turn control to one of his lieutenants and move to the board room.
E-commerce logistics startup Stord has acquired Ware2Go from UPS.
The White House has temporarily relaxed duties on parcel imports from China that entered the country without duty prior to May 2, but efforts continue to eliminate the de minimis exemption altogether.
DHL continues to ramp up investment in the e-commerce space with a large stake in U.K.-based parcel delivery company Evri.
Amazon will outsource delivery of large packages to FedEx in a deal that should prove more profitable on a per-shipment level than shipments under the companies’ partnership that ended six years ago.
DHL has targeted e-commerce logistics as a primary growth area. On Tuesday, it acquired Indiana-based specialist IDS Fulfillment.
Amazon is investing heavily in rural last-mile delivery as a hedge against Walmart, a prominent analyst says.
Amazon contract carrier Sun Country Airlines says finding parts is slightly slowing deployment of new Amazon freighter aircraft.
DHL Group is trimming some airline partners to reduce excess capacity in its air network as part of an effort to maintain growth in a turbulent market.
Amazon officials said on Thursday tariffs are creating uncertainty for global online retailers.
UPS is downsizing its workforce as it pulls back from delivering packages for Amazon, its largest customer.
DHL said it is resuming deliveries of B2C shipments over $800 after U.S. authorities relaxed rules that had increased red tape for processing medium-value shipments.
Chinese sellers are now forced to play by the same rules as U.S.-based vendors.
The air cargo industry could see revenues cut by billions of dollars and China-US air rates plunge by 30% or more when the Trump administration revokes duty-free treatment for small e-commerce shipments, according to one logistics expert’s scenario modeling.
A UPS white paper promotes the benefits of traditional express carriers over gig logistics providers, but the TD Cowen/AFS Logistics Freight Index shows why businesses might like the lower prices from newer last-mile providers.
U.S. parcel volumes hit a record in 2024, but new competitors like Amazon, Walmart and OnTrac are eroding the market share of FedEx and UPS, a new report says.
Low-value shipments from China to the United States are expected to plunge in May when their eligibility for duty-free status ends and new tariffs of 104% are applied to e-commerce orders.
Amazon has restructured its air network to accommodate the need for fewer short-haul package flights and a new clientele of shippers with heavy freight.
The Trump administration is ratcheting up regulation of e-commerce shipments from China by removing a pathway for duty-free, expedited entry that critics say has been exploited by drug gangs and counterfeiters to smuggle illegal products into the U.S.
FedEx is simplifying returns for merchants and consumers with a new tech-enabled service that doesn’t require a box or shipping label.
Real estate investment trust Prologis said the need for more e-commerce fulfillment space is growing.
FedEx reported higher revenue and operating income in the third quarter than last year but says shipping business could slow this quarter because of weakness and uncertainty in manufacturing.
Cargojet is focusing more on charter business as e-commerce retailers and other companies seek dedicated airlift, which helped boost revenue more than 30% in the fourth quarter.
Rep. Rosa DeLauro says the Trump administration has retreated from removing a lucrative tariff exemption for low-value e-commerce goods made in China. In its haste to crack down on duty evasion and fentanyl smuggling, the White House made the situation worse, she says.
The cross-border e-commerce logistics ecosystem, including cargo airlines, is bracing for a downturn in business after the U.S. moved to ban low-value Chinese imports from qualifying for zero duties.
The Trump administration plans to end the expedited entry clearance benefit for parcels valued below $800, targeting Chinese e-commerce platforms but also impacting small U.S. importers.
This week in Borderlands: Mexican government aims to regulate Asian e-commerce imports; Emerson Electric plans $22.5M factory in Chihuahua; Chinese firm plans $20M machinery factory in Mexico; and Investment firm constructing logistics center in Laredo, Texas.
Mexican President Claudia Sheinbaum has issued a decree that effectively ended the popular “border-skipping” strategy many U.S. e-commerce sellers used to avoid tariffs on Chinese goods.
Houston-based e-commerce provider Cart.com acquires fulfillment operations firm OceanX.
A federal court upholds an order requiring China-based ByteDance to sell TikTok or face ban in the US.
Some Amazon employees are preparing to strike or protest on Black Friday as part of the “Make Amazon Pay” demonstrations against alleged labor abuses.
Cargojet reported good third-quarter results and says it is adding capacity to meet expected demand growth.
Two-year-old SpeedX is entering the international logistics sector with the acquisition of Accelerated Global Solutions.
E-commerce giant Amazon.com Inc.’s North American sales increased 9% year over year to $95.5 billion in the third quarter.
Amazon Air is looking to make money from its in-house cargo airline by renting out aircraft, including those operated by Sun Country Airlines, to shippers.
Amazon’s cargo airline is welcoming shipments from logistics companies and other businesses as it tries to better utilize a private fleet originally dedicated to supporting its own e-commerce sales.
A new White House effort to reduce the amount of online orders from China that enter the country duty free isn’t likely to interrupt the Shein and Temu business, but could have ramifications for U.S. consumers and retailers.
ShipHero is separating its warehouse management system from its fulfillment business by launching a subsidiary 3PL, LVK, to better focus on customers. The move is to better position itself in the industry as the freight recession continues and venture capital in the FreightTech community becomes scarcer.
The Teamsters union claimed a legal victory in its pressure campaign for collective bargaining at Amazon’s primary air hub in northern Kentucky, near Cincinnati.
Sun Country Airlines expects to double its cargo revenue once a revised transportation contract with Amazon is fully implemented in 2026.
Returns continue to increase, which can end up costing companies. Processes can be put in place to help bottom lines, and it’s all related to transportation.
Sun Country Airline will see improved economics from its amended contract for outsourced air transportation to Amazon, executives said.
Point Pickup Technologies has agreed to sell $100,000 in assets to Delivered, including customer lists, software, transferable permits, books and records, Point Pickup’s website, and promotional materials.
Sun Country Airlines will operate 20 freighter aircraft for Amazon by late 2025 after the retailer agreed to expand its partnership with the passenger and charter airline.
Cargojet will fly planeloads of e-commerce goods from China to Canada several times per week as part of a direct-to-consumer logistics operation.
U.S. trade regulators and lawmakers are trying to even the playing field for U.S. companies and close a security gap by cracking down on e-commerce importers taking advantage of a trade loophole.
A DePaul University report says Amazon’s air logistics unit is increasing efficiency by adopting a hub-and-spoke operating system for its cargo jets and airport locations.
Walmart partner DroneUp can now fly drones beyond the visual line of sight.
To view more FreightWaves infographics, click here
Cart.com recently secured $30 million in venture capital aimed at boosting the e-commerce startup’s balance sheet.
Japan Airlines is restarting its freighter division after 13 years and will fly three 767s exclusively for DHL.
Casey Armstrong, chief marketing officer at ShipBob, talks about the recent Black Friday shopping holiday and how e-commerce shopping has evolved over recent years.
More than a dozen logistics firms have been recognized among North America’s fastest-growing companies.
To view more FreightWaves infographics, click here
To view more FreightWaves infographics, click here
Flexport CEO Ryan Petersen says he has returned to rescue the company after Dave Clark wore out his welcome.
The NRF has bought a leading trade group to expand its sustainability solutions for members.
“The discussion of reducing the de minimis back to the $200 threshold could impact e-commerce retailers with high-value products by increasing costs,” said BoxC Logistics co-founder Chad Schofield.
Same-day or next-day Prime deliveries are four times greater than in 2019, Amazon’s Herrington says.
Lowe’s expanded same-day delivery service leverages OneRail’s OmniPoint platform and network of 12 million drivers.
Amazon is dialing back flights for its European cargo airline. The third party operating those flights has let go nearly 30 pilots.