• ITVI.USA
    15,868.670
    8.820
    0.1%
  • OTLT.USA
    2.774
    0.001
    0%
  • OTRI.USA
    21.470
    0.010
    0%
  • OTVI.USA
    15,873.680
    8.980
    0.1%
  • TSTOPVRPM.CHIATL
    2.960
    -0.660
    -18.2%
  • TSTOPVRPM.PHLCHI
    2.100
    -0.250
    -10.6%
  • TSTOPVRPM.DALLAX
    1.610
    0.250
    18.4%
  • TSTOPVRPM.LAXDAL
    3.340
    -0.130
    -3.7%
  • TSTOPVRPM.LAXSEA
    3.860
    -0.220
    -5.4%
  • TSTOPVRPM.ATLPHL
    3.520
    0.380
    12.1%
  • WAIT.USA
    126.000
    -2.000
    -1.6%
  • ITVI.USA
    15,868.670
    8.820
    0.1%
  • OTLT.USA
    2.774
    0.001
    0%
  • OTRI.USA
    21.470
    0.010
    0%
  • OTVI.USA
    15,873.680
    8.980
    0.1%
  • TSTOPVRPM.CHIATL
    2.960
    -0.660
    -18.2%
  • TSTOPVRPM.PHLCHI
    2.100
    -0.250
    -10.6%
  • TSTOPVRPM.DALLAX
    1.610
    0.250
    18.4%
  • TSTOPVRPM.LAXDAL
    3.340
    -0.130
    -3.7%
  • TSTOPVRPM.LAXSEA
    3.860
    -0.220
    -5.4%
  • TSTOPVRPM.ATLPHL
    3.520
    0.380
    12.1%
  • WAIT.USA
    126.000
    -2.000
    -1.6%
EquipmentTrucking

Omnitracs chasing solution to ELD connectivity issues

Company won’t say how many trucks affected or when they will be fixed

Industry telematics leader Omnitracs is still chasing a fix for a connectivity glitch that caused some models of its electronic logging devices (ELDs) to stop reporting accurate time and location data.

“Resolving this issue is our highest priority, and our team is working around the clock until all units are again fully operational,” Omnitracs CEO Ray Greer said in a company blog post.

Greer declined to say how many devices are affected or when they would be working again. But he said he shares the pain of those affected.

“As someone who has spent 30 years in the operational side of the transportation industry, I fully understand the impact this has on operations and the frustration this creates for drivers and their companies,” Greer said.

The so-called GPS rollover event began at 7 p.m. CDT on Saturday, Nov. 2, affecting older model MCP 200/110/50 telematics units. Intelligent Vehicle Gateway (IVG), Android XRS and Roadnet devices continue to operate normally, Greer’s blog said. 

The issue had nothing to do with the changeover from daylight savings to standard time early on Nov. 3, he told FreightWaves in an email.

Firmware and chipsets

Omnitracs said its backend systems are functioning and have bidirectional communications with affected devices. The company is working with the manufacturers of the GOBI 1000/3000 chipsets used by the impacted units to develop a firmware update to fix the issue. It is also exploring software alternatives if the firmware update takes longer than expected.

Firmware is software that is programmed into a hardware device. Chipsets manage data flow between central processing units and external devices.

Paper logs

Until the ELDs are fixed, drivers are using paper logs to track their compliance with federal hours-of-service regulations that restrict drivers to 11 hours of driving in a 14-hour period. Some drivers cheated on their logs to squeeze in more driving time, a practice that ended with digital monitoring.

The FMCSA and Omnitracs said paper logs are a workable backup to comply with ELD and Automatic On Board Recording Device (AOBRD) regulations.

Don Lefeve, president and CEO of the Commercial Vehicle Training Association, told FreightWaves that driver candidates learn how to complete paper logs “for instances just like this. In the event of an outage, they know how to go back and use these.

“Paper logs actually help underscore the understanding of hours of service and how to do a log if required or if an ELD breaks,” said Lefeve, whose group supports more than 220 commercial vehicle driving schools in 42 states and Canada.

“Regardless of their tenure, these are trained professional drivers who understand the responsibilities of their job,” Greer told FreightWaves. “We are confident they are capable of completing a paper log.”

Alan Adler

Alan Adler is a Detroit-based award-winning journalist who worked for The Associated Press, the Detroit Free Press and most recently as Detroit Bureau Chief for Trucks.com. He also spent two decades in domestic and international media relations and executive communications with General Motors.

6 Comments

  1. Your confidence in today’s drivers, is unfounded and misplaced. The industry is hiring drivers faster than the current training can keep up with. There are drivers training drivers that are still infants on the road themselves. If a driver that is training other drivers, who has less than 5 years otr, and preferably more than that, then he or she, shouldn’t be training. This is an industry wide issue. But the problem lies deeper than just needing well seasoned drivers who are willing to train. The current crop of millennials who think they want to drive a big truck, haven’t a clue what they’ve getting into, especially in today’s tec driven industry’s, at the blue collar level. And that being said, as a 35 year driver myself, I do not wish to get in a truck, and (try to) train an individual who doesnt even know who our POTUS was before Obama, Bush, and maybe Clinton. Just sayin. It’s a clash of lifestyles, beliefs, and a general lack of true common sense in today’s younger people especially, that keep me from a willing mindset, to train newbies.

  2. trained professionals huh so trained and professional that now have to have an electronic baby sitter and some thing holding their hand to.do the job trained enough that them and gaggle of.jackasses lobbied Congress to get this stupid crap implemented in the first place that trained and that professional right but not so trained and not so professional that grown ass men and women should have been able to make their own choice instead of having this nonsense crammed down their throat that doesn’t even work properly in the first place

  3. Get rid! Of the baby sitter all together and there wont be no more glitches 25 yrs trucking with no eld no onboard bullshit .
    2,000,000 MILES ACCIDENT FREE TAKE THE ELD AND PUT IT WERE THE SUN DONT SHINE

  4. Or maybe the rate cutting retards should learn to charge a profitable freight rate and worry less about trying to run o/o out of business then maybe just maybe their cheap skate asses could afford to up grade their technology out of the stone ages of ms_dos /AS-400 based systems that are like well over probably 20 years old antiquated and and outdated

  5. Reading all these comments from these old time drivers is the same as listening to my kids bitch n complain about their chores around the house. Times are changing deal with it as the rest of the trucking industry has to. Paper logs were for decades the way the industry operated but as with everything else drivers abused this system for years which resulted in where we are today. If you didn’t see that coming from way back in the day your just setting yourself up to be labeled as a ignorant truck driver like America has labeled us already. With that said many new drivers are coming into the industry on ELDs not knowing how to do paper logs because of the changing industry and instead of offering to help or teach the next generation of drivers cry baby drivers wanna just sit in their trucks and criticize and talk shit about new drivers who know no better cause of poor training. So do us all a favor and quit your crying and help them.

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