Target moves to elevate supply chain operations, inventory reliability

Facility and tech investments aim to keep shelves stocked, reduce logistics costs

A shopper drives by a Target store in Roseville, California, on Jan. 25, 2025. Target recently opened its 2,000th store. (Photo: Shutterstock/Chris Allan)

Target is upgrading its supply chain to support new CEO Michael Fiddelke’s turnaround plan, but better logistics performance already led to more stable inventory levels and revenue growth in the first quarter.

The retailer on Wednesday posted its strongest quarterly sales gain in more than three years during the first three months of 2026, with net sales up 6.7% to $25.4 billion and comparable store sales growing 5.6% year over year. Quarterly profits of adjusted earnings per share of $1.71 came in above expectations, but a 25% decline in net income suggests that higher investment in merchandise assortments, store modernization and marketing is costly at a time of uncertain consumer momentum.

Management stressed that inventory reliability is a top priority after recent periods in which popular merchandise sold out, leaving money on the table and frustrating customers. The company has experienced weak or falling sales for more than three years, partly due to shoppers frequently finding empty shelves.

Target’s (NYSE: TGT) New Chief Operating Officer Lisa Roath told analysts on a conference call that supply chain improvements will help boost sales and the bottom line, noting that out-of-stock products were down compared to the prior year.

“Our go-forward strategy is focused on . . . product availability, ship-to-home speed, and improved leverage on supply chain expenses. In Q1, we saw higher inventory productivity with turns up more than 10% year-over-year. We also maintained consistent top item availability and improved key reliability metrics, even amid higher than expected demand.”

The most immediate inventory improvement was in the company’s most popular product categories, such as food, essentials and beauty, said Roath. Target is investing in facilities, data analytics and personnel to take supply chain management to the next level. “We’re working to use AI to improve our demand forecasting, which helps reduce some of the volatility that can lead to some of those in-stock issues,” she explained.

On Tuesday, Target announced the hiring of Jeff England to be its next chief supply chain officer and accelerate those trends. England previously held the same role at three other companies, including Walmart. Retailers are increasingly focused on avoiding empty shelves and improving e-commerce fulfillment speed because they result in a better shopper experience, which makes shoppers more willing to buy from their stores.

With ongoing expansion of next-day and same-day delivery service for online customers, stores are an increasingly important part of Target’s supply chain strategy. The retailer says that two-thirds of digital sales are fulfilled the same day, through drive-up, in-store pickup or same-day delivery for Target Circle 360 members.

During the first quarter, the retailer owned seven new stories, including its 2,000th location and is on track to open more than 30 stories this year, management said. The new stores are larger than typical outlets, averaging about 125,000 to 150,000 square feet apiece, creating more opportunities for fulfillment services.

Target also recently opened two warehouse facilities: a new food distribution center in Colorado and its first-ever “receive center” in Houston. The food DC will help the company ensure produce and other fresh foods are in stock,

The Houston facility alone is expected to process about 25 million cartons each year, significantly expanding upstream network capacity, Roath said. Target has previously said the receive center will support six regional distribution centers and one flow center, acting as a buffer between import warehouses and store-level distribution so it can better manage seasonal, bulky or hard-to-forecast goods while reducing congestion at DCs and store backrooms.

“What we like about that is that it gives us the flexibility to hold more long- lead time imports, seasonal inventory, upstream and then distribute that closer to the time when the guest needs it,” Roath said. “It’s just one more lever that gives us the opportunity to have product where our guests need it, when they are looking for it.”

Click here for more FreightWaves/American Shipper stories by Eric Kulisch.

Write to Eric Kulisch at ekulisch@freightwaves.com.

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Eric Kulisch

Eric is the Parcel and Air Cargo Editor at FreightWaves. An award-winning business journalist with extensive experience covering the logistics sector, Eric spent nearly two years as the Washington, D.C., correspondent for Automotive News, where he focused on regulatory and policy issues surrounding autonomous vehicles, mobility, fuel economy and safety. He has won two regional Gold Medals and a Silver Medal from the American Society of Business Publication Editors for government and trade coverage, and news analysis. He was voted best for feature writing and commentary in the Trade/Newsletter category by the D.C. Chapter of the Society of Professional Journalists. He was runner up for News Journalist and Supply Chain Journalist of the Year in the Seahorse Freight Association's 2024 journalism award competition. In December 2022, Eric was voted runner up for Air Cargo Journalist. He won the group's Environmental Journalist of the Year award in 2014 and was the 2013 Supply Chain Journalist of the Year. As associate editor at American Shipper Magazine for more than a decade, he wrote about trade, freight transportation and supply chains. He has appeared on Marketplace, ABC News and National Public Radio to talk about logistics issues in the news. Eric is based in Vancouver, Washington. He can be reached for comments and tips at ekulisch@freightwaves.com