US Postal Service reduces operating loss to $642M

Rate hikes boost revenue 2.3% as parcel and mail volumes decline

A U.S. Postal Service van delivers mail in Vancouver, Washington. One reason the agency loses money is that it is required under law to deliver mail to every address in the nation. It can’t raise revenues fast enough to cover the cost of more addresses added to its route structure every year as the population grows. (Photo: Eric Kulisch/FreightWaves)

Improved revenues from price increases and lower costs helped the U.S. Postal Service in reducing its fiscal second-quarter deficit from the prior year by 24% despite a slowdown in mail and parcel volumes.

The postal organization on Friday reported an operating loss of $642 million, a significant year over year improvement. The net loss, which includes certain mandated obligations outside management’s control also fell — to $2 billion from $3.3 billion. The Postal Service attributed the decreased loss to a $463 million revenue gain and a $1.3 billion cut in workers compensation expense, partly offset by an increase in retiree health benefits and other operating expenses. 

Total operating revenue was $20.2 billion for the quarter, an increase of 2.3%, compared to the same quarter last year. The increase was largely due to price increases in parcel shipping, marketing mail and First-Class mail. 

Shipping and Packages revenue increased $348 million, or 4.5%, on a volume decline of 22 million pieces, or 1.4%. First-Class mail volume fell 6.3%. And parcel volumes likely will continue to decline after Amazon recently re-enlisted for last-mile postal delivery, but said it would hand over about 20% less volume than in recent years. 

“During the quarter we were able to get revenue, cost and service results moving in the right direction,” said Postmaster General David Steiner in a statement. “However, the scale of our financial improvements compared to the prior year was modest and we have a long road [ahead] to achieve anything close to long-term financial sustainability. It is a simple fact that we are in a cash crisis, and we are now taking serious and appropriate steps to conserve funds to operate. To avoid disruption and to sustain our role supporting American commerce and the public, we require urgent Congressional action to expand our borrowing authority and to address outdated constraints on the organization.”

The USPS has a statutory debt limit of $15 billion, pays a disproportionate share of pension coverage compared to private companies, is subject to antiquated workers’ compensation requirements and can only invest retirement funds in Treasury notes. Management again pressed the Postal Regulatory Commission to eliminate the price cap on mail or allow other rate adjustments so the agency can capture more revenue. 

Steiner warned Congress in March that the Postal Service could run out of money by next spring, citing the increase in digital communication that has caused a 50% drop in mail volume, costly policy mandates and the universal service obligation. Officials say a decision is pending on whether to exercise a Postal Regulatory Commission waiver on certain pension payment obligations so the money can be used for operations and capital expenses. The Postal Service also temporarily suspended retirement contributions to the federal retirement fund, which is expected to conserve $2.5 billion in cash for the remainder of the fiscal year and help maintain liquidity.

The postmaster general reiterated that Congress has two options: allow the Postal Service to reduce service levels and charge higher rates so it can become profitable or provide subsidies, what he called a “public service reimbursement.”

But Steiner isn’t laying all the blame on Congress, saying there is much the Postal Service needs to do on its own to become a financially sustainable organization. The USPS, for example, plans to raise mail and package prices by 4.8% in July and recently implemented an 8% transportation surcharge on all parcels, largely in response to higher fuel prices triggered by the Iran war. It has cut hundreds of millions of dollars in transportation, operations and labor costs. And it recently launched an auction for e-commerce shippers to bid on last-mile delivery, part of an effort to grow volume and revenue.

“I continue to believe the market wants to do business with a postal service that is competitive, responsive and easier to work with. And we’re seeing movement in that direction through major commercial relationships and partnership opportunities. We’ve seen encouraging developments in certain key customer relationships, including Amazon and DHL,” Steiner said during a presentation to the postal board of governors.

“How do we become easier to do business with? How do we fit our network to customer needs? How do we create more value from the assets that we’ve built? If we’re going to grow, we have to be more responsive, more transparent, more market aware, and less burdened by unnecessary friction. That is why we’re working to ensure that our network responds to the needs of our customers rather than forcing customers to fit the wants of our bureaucracy,” he added.

Keep US Posted, an advocacy group of nonprofits, newspapers, greeting card publishers, catalogs and other small businesses, said in a news release that the Postal Service’s main problem is spending and productivity, not revenue. It urged Congress not to provide financial relief that doesn’t include spending reforms.

“Raising the Postal Service’s borrowing authority or providing funds without guardrails would be a blank check that only delays the inevitable collapse of the agency’s finances and leads to a massive taxpayer bailout. USPS has already maxed out its borrowing, which is currently capped at $15 billion. Given that it faces $8 billion in projected losses this year, even doubling its borrowing authority would buy months, not years, without key reforms,” said Executive Director Kevin Yoder. “USPS needs help from Congress, but any financial assistance should be tied to a CPI-based price cap, stronger Postal Regulatory Commission oversight, and measurable cost controls that protect universal service and affordability.”

Click here for more FreightWaves/American Shipper stories by Eric Kulisch.

Write to Eric Kulisch at ekulisch@freightwaves.com.

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Eric Kulisch

Eric is the Parcel and Air Cargo Editor at FreightWaves. An award-winning business journalist with extensive experience covering the logistics sector, Eric spent nearly two years as the Washington, D.C., correspondent for Automotive News, where he focused on regulatory and policy issues surrounding autonomous vehicles, mobility, fuel economy and safety. He has won two regional Gold Medals and a Silver Medal from the American Society of Business Publication Editors for government and trade coverage, and news analysis. He was voted best for feature writing and commentary in the Trade/Newsletter category by the D.C. Chapter of the Society of Professional Journalists. He was runner up for News Journalist and Supply Chain Journalist of the Year in the Seahorse Freight Association's 2024 journalism award competition. In December 2022, Eric was voted runner up for Air Cargo Journalist. He won the group's Environmental Journalist of the Year award in 2014 and was the 2013 Supply Chain Journalist of the Year. As associate editor at American Shipper Magazine for more than a decade, he wrote about trade, freight transportation and supply chains. He has appeared on Marketplace, ABC News and National Public Radio to talk about logistics issues in the news. Eric is based in Vancouver, Washington. He can be reached for comments and tips at ekulisch@freightwaves.com