Canada Post makes new contract offer to mail carriers

Company asks union to end delivery boycott of marketing flyers as talks resume

Canada Post and the Canadian Union of Postal Workers are scheduled to resume negotiations next week. (Photo: Shutterstock/Pascal Huot)
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Key Takeaways:

  • Canada Post presented a new contract offer to the Canadian Union of Postal Workers (CUPW) to resolve a negotiating stalemate.
  • The offer aims to address issues like weekend delivery and staffing flexibility, in response to CUPW's previous proposal which Canada Post deemed too costly.
  • CUPW has not yet accepted the offer and maintained its limited strike action, continuing a ban on delivering marketing mail.
  • Canada Post is facing financial losses and seeks modernization of its delivery model to adapt to declining letter mail and competition from other carriers.
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(UPDATED: 6:15 p.m. ET with CUPW response)

Canada Post on Thursday said it will present a new contract offer to unionized mail carriers in an effort to break a negotiating stalemate that has created uncertainty for users and led to falling mail and parcel volumes.

The Canadian Union of Postal Workers declined to immediately drop its limited strike action against delivering marketing mail, which took effect on Friday. Canada Post requested the delivery ban be lifted since Canada Post is now willing to return to the bargaining table. Previously, mail carriers had refused to work overtime in an effort to pressure Canada Post to reach a deal.

The proposal is a response to an Aug. 20 offer from CUPW, which Canada Post rejected as even more restrictive and costly than demands in earlier rounds of negotiations. The parties are scheduled to return to the bargaining table next week. Canada Post said it is finalizing the detailed legal language before sharing its offer with the union.

Canada Post said CUPW has not submitted more “workable solutions that reflect the company’s current realities,” but hopes its new offer allows the sides to find common ground on issues such as weekend delivery.  

“It’s about time you responded – but why do we need to wait another week?” CUPW said in statement. “Postal workers have already waited far too long for Canada Post to do what’s right. For nearly two years, postal workers have been working without new collective agreements. Canada Post’s plan to dictate new terms and conditions, rather than negotiate them, has not worked. It’s our hope that Canada Post’s next offers actually meet the needs of postal workers and the public. As of now, our national unaddressed flyer ban remains in effect.”

Ending the embargo on marketing mail would provide relief for many customers, such as community newspapers, small businesses and charities that spent money to print flyers with the expectation that Canada Post would deliver them, the company said. Instead, marketing mail has been stuck in Canada Post facilities. Canada Post is not accepting new residential flyers until it is certain they can be delivered. 

Canada Post has lost $3 billion since 2018 and says it needs to modernize its delivery model as letter mail declines in the Internet age and shippers gravitate to alternative parcel carriers. It wants to implement part-time flex staffing, weekend delivery, the ability to level loads between carriers as needed and dynamic routing, rather than sticking to pre-determined assignments.

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Write to Eric Kulisch at ekulisch@freightwaves.com.

Canada Post letter carriers refuse to deliver direct marketing mail

Eric Kulisch

Eric is the Parcel and Air Cargo Editor at FreightWaves. An award-winning business journalist with extensive experience covering the logistics sector, Eric spent nearly two years as the Washington, D.C., correspondent for Automotive News, where he focused on regulatory and policy issues surrounding autonomous vehicles, mobility, fuel economy and safety. He has won two regional Gold Medals and a Silver Medal from the American Society of Business Publication Editors for government and trade coverage, and news analysis. He was voted best for feature writing and commentary in the Trade/Newsletter category by the D.C. Chapter of the Society of Professional Journalists. He was runner up for News Journalist and Supply Chain Journalist of the Year in the Seahorse Freight Association's 2024 journalism award competition. In December 2022, Eric was voted runner up for Air Cargo Journalist. He won the group's Environmental Journalist of the Year award in 2014 and was the 2013 Supply Chain Journalist of the Year. As associate editor at American Shipper Magazine for more than a decade, he wrote about trade, freight transportation and supply chains. He has appeared on Marketplace, ABC News and National Public Radio to talk about logistics issues in the news. Eric is based in Vancouver, Washington. He can be reached for comments and tips at ekulisch@freightwaves.com