Canada Post labor talks: Back to square one

Negotiators to meet for first time since late May

Canada Post and union negotiators will head back to the bargaining table next week amid ongoing operational and financial challenges.

Canada Post will resume contract negotiations with the mail carriers’ union on Wednesday for the first time in nearly three months following a recent vote to reject the company’s final offer.

The first meeting with the Canadian Union of Postal Workers since May 28 was scheduled for Friday, but moved to next week to accommodate the schedule of federal mediators who are currently preoccupied with the Air Canada labor dispute. The sides have been at loggerheads for more than 18 months over a new collective bargaining agreement, with mail carriers walking off the job for 32 days during the holiday season last year and refusing in late May to work overtime.

“The company looks forward to receiving a detailed and comprehensive response from CUPW that addresses the real, significant and increasing challenges faced by the postal service,” Canada Post said in a statement. “While negotiations remain unresolved, there remains an urgent need to modernize Canada Post and protect this vital national service for Canadians.”

Canada Post asked the government to conduct a member vote after CUPW leaders spurned the postal operator’s “best and final offer” on May 28. The government agreed, against union objections, and members overwhelmingly turned down the proposal on Aug. 1.

Canada Post’s final offer includes a wage hike of 13.6% over four years, a $500 to $1,000 signing bonus, and a higher cost of living allowance.

The state-owned company is pressing the union for changes to work rules it says are necessary to address severe erosion of letter mail volumes and competition from private carriers that are eating into the parcel business. Critics say Canada Post has been slow to modernize after email changed how people communicated and online shopping increased demand for fast parcel delivery 

The postal service reported a $611 million pre-tax loss last year. Revenue declined 12.2%. Parcel revenue declined by 20.3% in 2024 as volumes fell by 56 million pieces, or 20%, compared to 2023. Customer defections increased after the month-long strike and many shippers have recently switched because of a cloud of uncertainty over future work stoppages. Since 2018, Canada Post has lost $2.7 billion

Changes being sought include pilot testing dynamic instead of static routes based on changing volumes, part-time workers to support weekend delivery and load leveling individual routes as needed to spread the workload and improve delivery times.

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Eric Kulisch

Eric is the Parcel and Air Cargo Editor at FreightWaves. An award-winning business journalist with extensive experience covering the logistics sector, Eric spent nearly two years as the Washington, D.C., correspondent for Automotive News, where he focused on regulatory and policy issues surrounding autonomous vehicles, mobility, fuel economy and safety. He has won two regional Gold Medals and a Silver Medal from the American Society of Business Publication Editors for government and trade coverage, and news analysis. He was voted best for feature writing and commentary in the Trade/Newsletter category by the D.C. Chapter of the Society of Professional Journalists. He was runner up for News Journalist and Supply Chain Journalist of the Year in the Seahorse Freight Association's 2024 journalism award competition. In December 2022, Eric was voted runner up for Air Cargo Journalist. He won the group's Environmental Journalist of the Year award in 2014 and was the 2013 Supply Chain Journalist of the Year. As associate editor at American Shipper Magazine for more than a decade, he wrote about trade, freight transportation and supply chains. He has appeared on Marketplace, ABC News and National Public Radio to talk about logistics issues in the news. Eric is based in Vancouver, Washington. He can be reached for comments and tips at ekulisch@freightwaves.com