Canada’s Purolator buys Livingston to boost cross-border trade capacity

New subsidiary specializes in managing customs compliance for international businesses

A Purolator truck departs Toronto Pearson International Airport with a load of imported freight. (Photo: Shutterstock/Elena Berd)
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Key Takeaways:

  • Purolator acquired Livingston International, creating a vertically integrated logistics service for cross-border trade, aiming to offer a one-stop shop for transportation and compliance.
  • The acquisition addresses increased government scrutiny of international supply chains and allows Purolator to expand its services beyond package delivery.
  • Livingston's expertise in customs brokerage and trade consulting will complement Purolator's existing freight forwarding capabilities, particularly in US-Canada trade.
  • The success of the integration depends on Purolator's investment in Livingston's brokerage business and fostering long-term customer relationships rather than solely focusing on transactional freight deals.
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Purolator, Canada’s largest overnight parcel carrier, has acquired Livingston International, the country’s largest customs brokerage, to create a vertically integrated logistics service supplier for cross-border trade.

Purolator announced Tuesday afternoon that it had finalized the deal with Livingston’s owner, Platinum Equity, which bought the company in 2019. Terms were not disclosed.

The integrated freight, package and logistics provider, which is 91% owned by Canada Post, said the combination was made in response to the growing scrutiny by governments of international supply chains, including the application of tariffs, and to create a one-stop shop for transportation and compliance. Purolator International, the freight forwarding division, is based in Jericho, New York.

Trade with the United States became more fraught when President Donald Trump took office last month. He backed down Monday on imposing a 25% tariff on Canadian goods for 30 days after the Canadian government agreed to address U.S. concerns about border security.

Livingston provides a range of international trade services, but its bread and butter is handling formal processes, including document filing and payments, involved in clearing goods through customs authorities on behalf of importers and exporters. It supports shipping activity around the world but is heavily focused on cross-border trade with the United States. It also has a significant trade consulting practice.

Livingston is an intermediary for more than 30,000 businesses and has been a Purolator customer for more than 30 years. With more than 2,700 employees, it is the third-largest customs filer in the U.S.

“Strategically, this transaction represents a generational opportunity to acquire a highly complementary and growing international business with a proven track record of success,” said Purolator President and CEO John Ferguson in a news release. “With these broader capabilities and increased breadth, we can offer more choice and greater flexibility to current and future customers.”

Livingston’s existing leadership team will continue to manage its operations, Purolator said.

Tom Gould, a trade compliance expert who runs a customs consulting firm in Seattle, said Purolator will need to invest in Livingston’s brokerage business and treat it as a profit center if the integration of the two companies is to succeed.

Many freight forwarders own brokerage divisions but are used to a more transactional world where customers often switch vendors for a lower shipment price, whereas customs brokerage is more of a partnership.

“You’ve heard the phrase, ‘You date your forwarder, but you marry your broker.’ Companies like Livingston are brokers first. They build long-term relationships based on the customs brokerage business and sell freight as an add-on service,” Gould said in an email exchange. “Many of the larger forwarders sell freight first and brokerage is an add-on service. They simply chase freight deals year after year. If Purolator purchased Livingston to sell freight to their customers, then they will have a difficult time.”

Purolator is facing challenges similar to those at express carriers FedEx and UPS with declining parcel volumes as customers migrate from premium to cheaper options. Domestically it has to compete with Canada Post, which offers less expensive service with good reliability.

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Write to Eric Kulisch at ekulisch@freightwaves.com.

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Eric Kulisch

Eric is the Parcel and Air Cargo Editor at FreightWaves. An award-winning business journalist with extensive experience covering the logistics sector, Eric spent nearly two years as the Washington, D.C., correspondent for Automotive News, where he focused on regulatory and policy issues surrounding autonomous vehicles, mobility, fuel economy and safety. He has won two regional Gold Medals and a Silver Medal from the American Society of Business Publication Editors for government and trade coverage, and news analysis. He was voted best for feature writing and commentary in the Trade/Newsletter category by the D.C. Chapter of the Society of Professional Journalists. He was runner up for News Journalist and Supply Chain Journalist of the Year in the Seahorse Freight Association's 2024 journalism award competition. In December 2022, Eric was voted runner up for Air Cargo Journalist. He won the group's Environmental Journalist of the Year award in 2014 and was the 2013 Supply Chain Journalist of the Year. As associate editor at American Shipper Magazine for more than a decade, he wrote about trade, freight transportation and supply chains. He has appeared on Marketplace, ABC News and National Public Radio to talk about logistics issues in the news. Eric is based in Vancouver, Washington. He can be reached for comments and tips at ekulisch@freightwaves.com