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FedEx and Amazon part ways with shrugs, and maybe a few smiles (with video)

(Photo: Jim Allen/ FreightWaves)

The U.S. transportation industry hasn’t seen such a mutually agreeable divorce in years.

To virtually no one’s shock, FedEx Corp. (NYSE:FDX) continued late on June 7 its multi-year process of untethering from Amazon.com, Inc. (NASDAQ:AMZN), announcing it would not renew Seattle-based Amazon’s U.S. domestic flying contract with its FedEx Express unit, which operates domestic and international services through an integrated air-ground network. The action does not affect Amazon’s relationship with FedEx Ground, FedEx’s ground parcel unit. Nor does it affect Amazon’s U.S. last-mile and international business with Memphis-based FedEx.

FedEx Express generated $150 million to $200 million in revenue from Amazon over the last four reporting quarters, according to data from consultancy ShipMatrix. That was less than one-fourth of FedEx’s total revenue from Amazon over that same period, according to ShipMatrix data. Amazon accounted for just 1.3 percent of FedEx’s total revenue for the 2018 calendar year, according to FedEx data. FedEx, which operates on a fiscal year that runs from June 1 to the following May 31, generated $65.5 billion in total revenue in its last fiscal year.

In a statement, FedEx said it made the move to focus more of its resources on the broader e-commerce sector. Businesses other than Amazon will account for more than half of the expected parcel revenue growth over the next five years, said Amit Mehrotra, analyst for Deutsche Bank. FedEx has said that annual U.S. parcel volumes will double from current levels by 2026 to 100 million parcels every day.


FedEx has been pivoting from Amazon for years, tired of offering significant price discounts that compressed the carrier’s margins. Press releases announcing FedEx’s quarterly financial results would make mention of lost volume from a large unnamed customer that most in the industry assumed was Amazon. Top FedEx executives, while stating their admiration for Amazon as a company, have taken a dim view of its efforts to develop a competing transportation network, claiming it would be near-impossible to replicate a model that took FedEx decades and billions of dollars to build.

Jonathan Root, who follows FedEx for Moody’s Investor Services, said in a note late on June 7 that the decision “implies that Amazon would not agree to financial terms that would meet FedEx’s needs.” FedEx, Root said, will “achieve higher margins and better returns on its investments in its Express network by re-deploying capacity to customers other than Amazon,” which the analyst called one of FedEx’s least profitable customers.

No one should expect Amazon Founder, Chairman and CEO Jeff Bezos and his team to lose sleep over FedEx’s move, either. Amazon continues to build out its air and ground delivery network, and will likely have no problem diverting the traffic carried by FedEx. The next step in Amazon’s air odyssey is expected to occur around June 27 when it launches night-time flights to and from its hub in Wilmington, Ohio, once the hub of DHL Express and the former Airborne Express, to support next-day delivery of products ordered through its Prime service. Amazon recently began its previously announced one-day deliveries for Prime members. The Wilmington flights will be operated by Atlas Air Worldwide Holdings (NASDAQ:AAWW) and Air Transport Services Group (NASDAQ:ATSG), both of which fly freighters for Amazon Air, the company’s air unit.

With Amazon taking more of its next-day air service, considered a premium-priced product, in-house, Fedex may have chosen not to renew the contract because it “doesn’t want much less business from Amazon for the prices previously negotiated for higher anticipated volumes,” said Jerry Hempstead, an industry consultant who for decades held top U.S. posts at Airborne and DHL, which acquired Airborne in 2002.


Mehrotra of Deutsche Bank said the separation may compel Amazon to take a harder look at acquiring “asset-light” companies, firms that have ready access to capacity but don’t own the assets or employ the drivers, to achieve delivery density and make good on delivery commitments while its parcel traffic spikes at a remarkable 20 percent per  quarter pace. In a note late today, Mehrotra said companies like XPO Logistics, Inc. (NYSE:XPO), C.H. Robinson Worldwide Inc. (NASDAQ:CHRW) and Forward Air Corp. (NASDAQ: FWRD) may be in play as a result of today’s announcement.

Then there is UPS, Inc. (NYSE:UPS), the nation’s largest transportation company and whose relationship with Amazon is far deeper than FedEx’s. UPS handles between 20 and 25 percent of Amazon’s volumes, and generates between 5 and 8 percent of its $72 billion in annual revenue from the e-tailer. Yet UPS faces similar margin pressures in dealing with Amazon, and is in the uncomfortable position of being a partner and a competitor, especially as Amazon’s delivery network is likely to compete with UPS for current and future parcel revenue.

Mehrotra urged UPS and FedEx to take a “tougher stance with Amazon,” noting the prospects for robust e-commerce growth and the relevance of other businesses, virtually none of which get the same deep discounts afforded to Amazon.

(Note: An earlier version had misstated UPS’ annual revenue figure)

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Mark Solomon

Formerly the Executive Editor at DC Velocity, Mark Solomon joined FreightWaves as Managing Editor of Freight Markets. Solomon began his journalistic career in 1982 at Traffic World magazine, ran his own public relations firm (Media Based Solutions) from 1994 to 2008, and has been at DC Velocity since then. Over the course of his career, Solomon has covered nearly the whole gamut of the transportation and logistics industry, including trucking, railroads, maritime, 3PLs, and regulatory issues. Solomon witnessed and narrated the rise of Amazon and XPO Logistics and the shift of the U.S. Postal Service from a mail-focused service to parcel, as well as the exponential, e-commerce-driven growth of warehouse square footage and omnichannel fulfillment.