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Flexport to cut 20% of workforce as global shipping demand wanes

Logistics provider prioritizing IT capabilities

Flexport is eliminating about 700 warehouse and other workers. (Photo: Flexport)

Flexport, a rapidly growing tech-enabled freight forwarder backed by major venture capital firms, announced Wednesday it is laying off about 700 people, equivalent to 20% of its global workforce, because of the slowdown in global trade. 

The San Francisco-based logistics company said more automated systems and reduced shipping volumes mean it has more employees than it needs.

The news follows job cuts in the logistics and tech sectors in recent months.

“While we are looking forward to what’s to come in 2023, we must also make hard decisions necessary to set us up for long-term success. We are overall in a good position, but are not immune to the macroeconomic downturn that has impacted businesses around the world,” co-CEOs Dave Clark and Ryan Petersen wrote in a memo posted on the company’s website. “Our customers have been impacted by these challenging conditions, resulting in a reduction to our volume forecasts through 2023. Lower volumes, combined with improved efficiencies as a result of new organizational and operational structures, mean we are overstaffed in a variety of roles across the company.”

Flexport said it will provide severance packages, which for U.S. employees includes 12 weeks’ pay, six months extended health care, a bonus payment and accelerated vesting in the employee ownership program.

The large head-count reduction comes four months after Dave Clark joined the company from Amazon (NASDAQ: AMZN) and as it ramps up hiring about 400 IT engineers and top executives to expand its digital platform. Last week, Flexport hired former Microsoft and Amazon executive Teresa Carlson to be chief commercial officer. Clark will take over as solo CEO on March 1.

“At Flexport, 2023 is going to bring extraordinary velocity — we are in the process of doubling our software engineering talent and moving to single-threaded business organizations to build world-class products faster, and we will continue to invest in delivering best-in-class operational execution for our customers,” the leaders said in the memo.

“The current slowdown in volume gives us time to focus on building our technology bench while the economy lags. Then, as the economy recovers, we will be ready to be the Flexport that we all want to be — the one stop for customers to make the movement of goods around the world easy. “But to do that, we’re going to need to be nimble, fiscally responsible and focused on building fast with operational excellence.”

C.H. Robinson, the largest truck brokerage in the U.S. and large international freight forwarder, said last quarter that it will lay off 650 employees. Amazon recently confirmed it is eliminating 18,000 jobs, and Salesforce, the provider of cloud-based customer relationship management tools, said it would ax 10% of its employees.

Click here for more FreightWaves/American Shipper stories by Eric Kulisch.


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Eric Kulisch

Eric is the Supply Chain and Air Cargo Editor at FreightWaves. An award-winning business journalist with extensive experience covering the logistics sector, Eric spent nearly two years as the Washington, D.C., correspondent for Automotive News, where he focused on regulatory and policy issues surrounding autonomous vehicles, mobility, fuel economy and safety. He has won two regional Gold Medals from the American Society of Business Publication Editors for government coverage and news analysis, and was voted best for feature writing and commentary in the Trade/Newsletter category by the D.C. Chapter of the Society of Professional Journalists. As associate editor at American Shipper Magazine for more than a decade, he wrote about trade, freight transportation and supply chains. Eric is based in Portland, Oregon. He can be reached for comments and tips at [email protected]