FreightWaves Carrier Summit: Helping truckers exit dwell hell (with video)

Neither truck drivers nor their employers want to be stuck waiting at a warehouse

Photo: FreightWaves

The worst part of any truck driver’s day is being stuck in dwell time, unexpectedly sitting in a warehouse parking lot for hours, waiting to drop off or pick up freight. In-transit stops and waiting for appointments to transport the next load compound that frustration.

San Francisco-based technology provider Baton, recently co-founded by Stanford University graduates and entrepreneurs Andrew Berberick and Nate Robert, is developing a solution to help long-haul truckers reduce their dwell. 

https://vimeo.com/448925893

Berberick and Robert said they interviewed about 150 trucking executives and scores of long-haul drivers at truck stops over the past year, discovering that dwell time remains the trucking industry’s Achilles’ heel. Baton estimates that American truckers lose 2 billion hours a year waiting in line to pick up or drop off cargo at the nation’s warehouses.

Kevin Hill, FreightWaves director of editorial and research, asked the two Baton executives during an online Carrier Summit fireside chat session on Wednesday about how much dwell time may compound during an average long-haul truck move today.

Roughly 10 hours of “waste” is associated with dwell times: three hours in transit (traveling in urban areas to make appointments), three hours waiting at the warehouse to load and unload, and one to six hours waiting for the next freight load, Robert said.

Baton views the answer to reducing dwell times for American truckers as a blend of infrastructure and technology. Like Amazon, they have started setting up drop facilities — so far, one outside Atlanta and another near Los Angeles — where truckloads are dropped off by the long-haul driver and a local trucker transports the cargo for the “final mile.” To provide visibility into this process, Baton is using an application programming interface (API) to develop technology to reduce the potential for overall dwell times.

Robert believes the industry’s drive to autonomous, long-haul trucking in the next five to 10 years will fit well into Baton’s formula.

Berberick said eliminating dwell times should also go a long way to improving the truck driving profession and allow trucking companies to retain drivers longer term. 

Baton is testing its concept with three of the top 50 trucking companies and one that is among the top 10. “Our audience is the carriers,” Robert said.


Click here for more FreightWaves/American Shipper articles by Chris Gillis.

Upcoming FreightWaves Events
Compliance

Brokerage Compliance Symposium

The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.

October 26, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
Awards

F3 Awards Dinner

The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.

October 26, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
FreightTech

F3: Future of Freight Festival

Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.

October 27, 2026 – October 28, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
Compliance Brokerage Compliance Symposium Oct 26 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now
Awards F3 Awards Dinner Oct 26 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now
FreightTech F3: Future of Freight Festival Oct 27 – Oct 28 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now

Chris Gillis

Located in the Washington, D.C. area, Chris Gillis primarily reports on regulatory and legislative topics that impact cross-border trade. He joined American Shipper in 1994, shortly after graduating from Mount St. Mary’s College in Emmitsburg, Md., with a degree in international business and economics.