House approval of digital financial disclosures would impact USPS mail

Legislation eliminates requirement for hardcopy delivery of investor documents

Investment companies are required to mail prospectuses and other financial documents unless customers choose an electronic delivery option. New legislation would change those rules. (Photo: USPS)

A capital markets reform bill passed by the House on Thursday includes a provision that would allow electronic delivery to become the default mechanism for providing certain regulatory documents to investors, further reducing the amount of physical mail handled by the financially beleagured U.S. Postal Service.

The legislation is the latest example of the federal government cutting into the Postal Service’s core business.

Section 205 of the INVEST Act directs the Securities and Exchange Commission to finalize a rule, within a year of enactment, permitting investment companies to switch to electronic-only delivery for financial information that is legally required to be sent to clients in hardcopy form. Customers would be able to opt to receive paper documents if they want. 

The SEC currently allows electronic delivery of certain documents if a registered institution provides notice that the information is available electronically and clients voluntarily opt in.

Proponents said modernizing disclosure requirements makes the financial system more efficient, reduces waste and is more secure from theft than physical mail. 

“Electronic delivery provides a more widely accessible, cost-effective, and speedy means of conveying and receiving information than paper delivery. Using electronic delivery to communicate with investors also creates opportunities for the industry to provide dynamic, real-time information rather than static data, making it easier for consumers to find information at the level of detail they prefer,” the Investment Company Institute said in a news release.

Mass marketers and print-industry suppliers oppose the measure, saying it threatens jobs and revenue in the direct mail sector, as well as for the U.S. Postal Service. 

Many older Americans are less comfortable with technology and may prefer paper documents because they have trouble navigating digital platforms. The opt-out process for paper delivery may add complexity for seniors, Mackay Mitchell Envelope company said in a LinkedIn post. E-delivery isn’t a practical solution for households in rural areas without reliable high-speed Internet, it added. 

The measure, which has yet to be considered by the Senate, “would also have a significant detrimental impact on the U.S. Postal Service in terms of decreased revenue and volume at a time it can ill afford such a loss.  For nonprofit mailers, anything that further weakens the Postal Service’s ability to provide an affordable means to communicate with donors, members, and other Americans could have a severe impact,” said Kathleen Siviter, executive director of the Alliance of Nonprofit Mailers, in a letter to members. 

The Postal Service had an operating loss of $2.8 billion during the fiscal year ended Sept. 30, with first-class mail volumes down 5%. 

Paper communications remain one of the most secure channels. Requiring digital document transmission increases exposure to cyberattacks, identity theft, and data breaches, Siviter argued.

“Digital disclosure does not equal comprehension. Paper ensures critical financial information is actually seen, read, and retained — not buried in inboxes or spam folders. Digital-only systems fail during outages, disasters, or cyber events. Paper provides a necessary backup that keeps information moving when systems go down,” the letter said.

In October, the Social Security Administration stopped sending paper checks to retired beneficiaries in response to a presidential executive order designed to modernize payment systems, save administrative costs,  and reduce fraud and identity theft across the government. The SSA said the transition only affects a small group of people who have not yet switched to electronic payment methods. Less than 1% of beneficiaries currently get paper checks. 

According to the U.S. Department of the Treasury, issuing a paper check costs about 50 cents, while an electronic funds transfer costs less than 15 cents. The shift could save the federal government millions of dollars annually. 

Paper checks are 16 times more likely to be lost or stolen compared to electronic payments, increasing the risk of fraud, the SSA says on its website.

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Eric Kulisch

Eric is the Parcel and Air Cargo Editor at FreightWaves. An award-winning business journalist with extensive experience covering the logistics sector, Eric spent nearly two years as the Washington, D.C., correspondent for Automotive News, where he focused on regulatory and policy issues surrounding autonomous vehicles, mobility, fuel economy and safety. He has won two regional Gold Medals and a Silver Medal from the American Society of Business Publication Editors for government and trade coverage, and news analysis. He was voted best for feature writing and commentary in the Trade/Newsletter category by the D.C. Chapter of the Society of Professional Journalists. He was runner up for News Journalist and Supply Chain Journalist of the Year in the Seahorse Freight Association's 2024 journalism award competition. In December 2022, Eric was voted runner up for Air Cargo Journalist. He won the group's Environmental Journalist of the Year award in 2014 and was the 2013 Supply Chain Journalist of the Year. As associate editor at American Shipper Magazine for more than a decade, he wrote about trade, freight transportation and supply chains. He has appeared on Marketplace, ABC News and National Public Radio to talk about logistics issues in the news. Eric is based in Vancouver, Washington. He can be reached for comments and tips at ekulisch@freightwaves.com