Paccar Inc. is recalling 76,492 late-model Peterbilt and Kenworth trucks because the digital dash can freeze, preventing the system from updating and increasing the chance of a crash.
About 1% of recalled trucks probably have the issue, Paccar told the National Highway Traffic Safety Administration.
Affected 2022 and 2023 models include the Kenworth T680, T880 and W990 and the Peterbilt 365, 367, 389, 567 and 579.
Paccar found 57 warranty claims from May 2021 to September 2022 related to the digital dash system supplied by Stoneridge Inc. Paccar learned of the issue in August. Stoneridge implemented a software fix Sept. 15.
The truck maker reported no crashes or injuries related to the issue.
Paccar plans to install updated software in recalled trucks within 60 days. Owner and dealer notification is planned for Dec. 16. The NHTSA recall number is 22V-779.
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DPP
I have several 2023 KW T680s with the digital dash, now under recall.
My issue is that the odometer reading on the dash is 6% short of the ECM. It is odd that they do not match, but I was told they are both calculating miles separate. We discovered this because our drivers noticed they were being paid short. Plus, our ELD records are short that same 6%.
This is a huge problem, but not one that my local dealer seems to care about, and we’re in month three. Is anyone else seeing this?
Call or text me at (715) 297-1611.
Michael
PACCAR should give the buyer/owner the option of what dash they want. Not everyone wants a damn tv screen in front their face all day and night. The salesman at Fitzgerald in Al told me flat out they didn’t care if you liked it or not, they were putting it on all of them. Guess what? I took my money and put it back into the bank and am still running my 97 379 EXHD.
Don
The smart nav would be better if it shows traffic like goggle maps
James
You know what works really well? Actual guages. So easy to replace, no software update, no eyestress from looking at a screen and no hours or days long wait.
Honestly this digital and computer crap is getting old. Apparently the designers of these vehicles don’t know what the jarring around in big trucks does to this technology which is crappy at best.
Apparently the designers and the manufactures have no clue what these trucks go through for over a million miles in service. Just the technology is cool. But it just don’t work. I think 1 percent is just the beginning. Most will probably last until the factory warranty expires.
C. Furbee
Mine has frozen 3 times (once required a battery disconnect to reset), also it will not keep it’s memory for any custom settings.
I miss my gauges, no one needs to know how much brake force they are applying.
A.J. Pollard
I currently drive a 2022 579 and my dash has frozen twice. Not only did it freeze, but it completely blacked out before rebooting itself. I constantly get “Data Error” messages in place of where the gauge data is supposed to be. Namely oil pressure and Def Level.
bhawan chhina
hi i have peterbilt 579, 2022, This truck has big issue in radar system, nothing on road the truck apply automatic hard brakes, radar system to low quailty when outside wind speed 60 mile they will auto brakes they detect some body, any vehicle front near u but there is wind no anything, i have video for this happen many time i go dealership but they ask its ok but there is same condition, some time on road small trees roll on with wind and cross road the truck apply hard brake, when drive single highway oncoming trafic come fast then my truck apply brakes, this is too dangerous now i concern my layer and go court . This is big issue
JP Michaels
Well their Smart Nav has issues as long as I can remember and reboots at least once, sometimes more a day. So this doesn’t come as a surprise