Supply chain

Sponsor Friday, July 7, 2023

White Paper: How to become a shipper of choice during peak 2023

Körber’s transportation consulting experts offer six detailed ways shippers can improve their relationship with all their carriers. Plus, Tips for a smoother peak 2023. Although carriers face the issue of declining demand, with consumers tightening their belts as cost-of-living rises, it won’t deter carriers from wanting their business to run on a tight schedule to […]

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Wednesday, June 14, 2023

Daily Infographic: Achieve high-quality service without sacrificing cost

To view more FreightWaves infographics, click here

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Sponsor Tuesday, May 9, 2023

White Paper: Customer Service Trends in the Supply Chain

Most companies have yet to reach their potential for customer service ROI. Customer service can be a profit center for those in the supply chain, as providing a positive experience builds customer trust and contributes to retention. About 36% of respondents were unsure whether their organization’s customer service operation drove ROI in 2022, and 19% […]

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