Air Canada flight attendants defy federal back-to-work order

Airline delays phased restart of operations as labor dispute escalates

Air Canada Cargo manages freight shipments on passenger aircraft as well as operating six Boeing 767-300 all-cargo aircraft. (Photo: Air Canada)

Air Canada has postponed its plan to gradually resume operations and suspended third-quarter and full-year financial guidance after the union representing 10,000 flight attendants instructed members to ignore a federal order to return to work, extending a strike that has caused hundreds of flight cancelations and disrupted cargo shipments.

Air Canada (TSX: AC), which halted all operations on Saturday because of the strike, had intended to restart some flights on Sunday. After flight attendants refused to return to work, the airline pushed back the restart until Monday evening. 

A notice on Air Canada’s website Monday morning indicates that all Air Canada and Air Canada Rouge flights remain suspended indefinitely.

The Canadian Industrial Relations Board on Sunday declared the ongoing strike activity illegal and ordered the leadership of the Canadian Union of Public Employees to direct its members by 12 noon on Monday to return to work under the existing collective bargaining agreement, with unresolved terms to be settled via binding arbitration. Union leaders could face fines or jail terms for violating a government order.

Flight attendants walked out on Saturday after contract talks over wages and work conditions reached an impasse, with the union demanding an end to unpaid work hours during the boarding process and what it calls “poverty wages.”

Minister of Jobs and Families Patty Hajdu on Saturday invoked Canadian labor law to intervene in the dispute, directing the Canada Industrial Relations Board to arbitrate the dispute because of the economic impact of shutting down the nation’s largest airline. 

CUPE President Mark Hancock on X said the strike “won’t be over until we say it is.”

Unions unite

Labor groups in Canada are rallying behind CUPE, which called the back-to-work order unconstitutional and condemned the Liberal government for siding with Air Canada in the contract dispute. It said that Maryse Tremblay, the new head of the Canadian Industrial Relations Board, should recuse herself from ruling on whether to end the strike because of an “almost unthinkable” conflict of interest. Tremblay once served as general counsel for Air Canada and has worked at law firms where she represented corporate interests on labor issues.

Kiavash Najafi, a high-ranking member of the Canadian Labor Congress said unions at an emergency meeting Sunday supported the decision of flight attendants to defy the government’s order and will raise money for their legal fight.

Air Canada pilots, represented by the Air Line Pilots Association, on X issued a statement of solidarity with CUPE.

Air Canada, which operates about 700 flights per day, says 500,000 people have been affected so far by flight cancellations. It has warned that it could take at least a week to fully restore normal operations once the work stoppage ends.

Canadian business groups had urged government intervention to stop a strike, saying that suspending service would harm businesses that need to move critical goods such as pharmaceuticals and perishable goods, especially since supply chains are already under stress from the recent U.S. trade war against Canada. The Bank of Montreal issued a note estimating the strike so far has cost Air Canada more than $100 million in operating profit.

Air Canada has said its six Boeing 767-300 freighter aircraft are continuing to operate during the work stoppage, but with modified schedules.

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Write to Eric Kulisch at ekulisch@freightwaves.com.

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Eric Kulisch

Eric is the Parcel and Air Cargo Editor at FreightWaves. An award-winning business journalist with extensive experience covering the logistics sector, Eric spent nearly two years as the Washington, D.C., correspondent for Automotive News, where he focused on regulatory and policy issues surrounding autonomous vehicles, mobility, fuel economy and safety. He has won two regional Gold Medals and a Silver Medal from the American Society of Business Publication Editors for government and trade coverage, and news analysis. He was voted best for feature writing and commentary in the Trade/Newsletter category by the D.C. Chapter of the Society of Professional Journalists. He was runner up for News Journalist and Supply Chain Journalist of the Year in the Seahorse Freight Association's 2024 journalism award competition. In December 2022, Eric was voted runner up for Air Cargo Journalist. He won the group's Environmental Journalist of the Year award in 2014 and was the 2013 Supply Chain Journalist of the Year. As associate editor at American Shipper Magazine for more than a decade, he wrote about trade, freight transportation and supply chains. He has appeared on Marketplace, ABC News and National Public Radio to talk about logistics issues in the news. Eric is based in Vancouver, Washington. He can be reached for comments and tips at ekulisch@freightwaves.com