White Papers

Download a hands-on guide to help you plan your fleet’s electric future with ChargePoint.

Most companies have yet to reach their potential for customer service ROI. Customer service can be a profit center for those in the supply chain, as providing a positive experience builds customer trust and contributes to retention. About 36% of respondents were unsure whether their organization’s customer service operation drove ROI in 2022, and 19% […]

This report shares an in-depth overview across the trucking, maritime and intermodal markets.

The economy has been declining since the start of the COVID-19 pandemic. Supply Chain Quarterly said that in 2021 “volatility, inflation, and surging demand caused U.S. business logistics costs to increase by 22.4%.”  2022 wasn’t any easier as overall costs, especially maintenance and fuel costs, skyrocketed. In partnership with FreightWaves, Bestpass asked fleets of all sizes across […]

FreightWaves teamed up with Uptake to survey carriers about their experiences with unplanned breakdowns, preventive maintenance and emerging predictive maintenance solutions.

Download this freight market report and learn why FreightWaves experts are seeing a fairly bleak outlook for the rest of 2023.

Learn how to grow your freight brokerage while avoiding common pitfalls so you can scale your business successfully.

The importance of real-time visibility in supply chain management cannot be overstated, as it helps improve transparency, traceability, sustainability, and customer service. 77% of supply chain leaders say real-time visibility is a must-have—and yet, only 25% actually USE it. Tive’s “The State of Visibility 2023” report—based on survey results from over 270 supply chain decision-makers—sheds […]

Our latest report provides breakdowns of capacity, volumes and rates.

Whether you’re a startup looking to gain an edge or an established firm trying to ride the waves, you’ll find data here to help you make informed decisions.

FreightWaves partnered with Emerge to survey shippers on their preferred contract terms, procurement processes and the challenges faced throughout bid season.

FreightWaves CEO and founder Craig Fuller and Head of Freight Market Intelligence Zach Strickland discussed global supply chain conditions in the latest “State of Freight” webinar on March 16. They were joined by Adam Josephson, paper and packaging vertical expert at FreightWaves.

Next-generation ELDs have open platforms, more device options, and a consumer-style user interface (UI) and user experience (UX). Yet, no product offers a one-size-fits-all solution. The pre-packaged features and functions are either too sparse or cookie-cutter to meet each fleet’s unique specifications. That’s why many fleets (including 14 of the 20 largest fleets out there […]

FreightWaves CEO and founder Craig Fuller and Head of Freight Market Intelligence Zach Strickland discussed global supply chain conditions in the latest “State of Freight” webinar. The conversation came at a moment when supply chain participants are waiting to see whether the spring shipping season — which includes Florida and California produce — will be […]

The March 2023 “State of the Industry Report” — presented in affiliation with Ryder — shares an in-depth overview across the trucking, maritime and intermodal markets, as well as what to expect in the coming weeks. The data contained within the report provides breakdowns of capacity, volumes and rates. In this report, you will find: […]

The logistics industry has long been characterized by volatility and unpredictability. This has never been more true than it is in the wake of the coronavirus pandemic. After years of upheaval, shippers have set their sights on data-driven strategies to optimize their supply chains and, ultimately, help them better prepare and perform in future market […]

The white-hot freight market coming out of pandemic lockdowns made the freight broker business an attractive one. It was a great time to capitalize on increased demand thanks to increased consumer spending, but the feeding frenzy was one that would not last forever. In this white paper, FreightWaves and Parade dig deep into what trends […]

This report provides insights to inform carrier strategies in the months ahead.

This white paper reviews the latest trends in shipping and what we can expect for early 2023.

Stabilizing truckload market may mean bottom is in