DHL Express Canada, Unifor to resume bargaining

Union has set June 8 strike date if no labor deal reached

A DHL Express driver delivers packages in Ottawa, Canada, on Oct. 1, 2024. (Photo: Shutterstock/Iryna Tolmachova)

Negotiations between DHL Express and Unifor, which represents about 2,500 unionized employees in Canada, on a collective bargaining agreement are scheduled to resume Sunday in Toronto against the backdrop of a looming strike action.

DHL Express Canada workers earlier this month authorized union leaders to initiate a work stoppage on June 8 in an effort to pressure the company to meet its demands after more than six months of talks, and forestall a potential lockout on that date. Unifor said DHL Express has yet to give a formal response to more than half of its demands, especially regarding wages.

One-third of Unifor’s members work as owner-operators of trucks, one-third work in clerical positions, and the rest work in warehouses and as company drivers.

Unifor’s bargaining priorities include improved working conditions, no subcontracting, how owner-operators are paid for deliveries, and substantial wage increases that workers say they need to cope with rising inflation in Canada.

Unifor has accused DHL of imposing new operating rules to reduce delivery costs, including a new payment system for owner-operators it says will reduce pay for some drivers, forcing some workers to drive more than 62 miles per day without compensation and restricting vacation and breaks. It also has criticized management for increasing automation and surveillance.

DHL Express Canada is also seeking to decrease work-from-home options and imposing other work conditions, according to Unifor.

It says relations with DHL Express are at a 20-year low point and alleges a record number of grievances are in arbitration related to dirty washrooms, seniority violations, rerouting, harassment, subcontracting and terminations over union involvement. 

In a May 13 note to members on its website, Unifor accused DHL of meeting with union members to disseminate misinformation about bargaining and divide the union.

“DHL Express Canada is committed to negotiating with Unifor in good faith to renew our collective bargaining agreement, prioritizing the well-being of our employees. As an essential business, our main priority is to achieve a fair, sustainable deal, and reasonable terms for our employees, who deliver outstanding service for our valued customers on a daily basis. We remain committed to maintaining a safe, secure working environment for all our employees,” the company said in a statement to FreightWaves. 

A potential strike by DHL delivery workers in Canada comes amid fraught labor talks between Canada Post and its employees, who are refusing to work overtime and could escalate their tactics up to rotating regional strikes or a full national strike. 

Click here for more FreightWaves/American Shipper stories by Eric Kulisch.

Canada Post parcel volumes drop 50% as labor dispute compounds challenges

Canada Post avoids crippling strike but not damage to parcel business

Small businesses at risk as Canada Post workers prepare to strike

Eric Kulisch

Eric is the Supply Chain and Air Cargo Editor at FreightWaves. An award-winning business journalist with extensive experience covering the logistics sector, Eric spent nearly two years as the Washington, D.C., correspondent for Automotive News, where he focused on regulatory and policy issues surrounding autonomous vehicles, mobility, fuel economy and safety. He has won two regional Gold Medals and a Silver Medal from the American Society of Business Publication Editors for government and trade coverage, and news analysis. He was voted best for feature writing and commentary in the Trade/Newsletter category by the D.C. Chapter of the Society of Professional Journalists. He was runner up for News Journalist and Supply Chain Journalist of the Year in the Seahorse Freight Association's 2024 journalism award competition. In December 2022, Eric was voted runner up for Air Cargo Journalist. He won the group's Environmental Journalist of the Year award in 2014 and was the 2013 Supply Chain Journalist of the Year. As associate editor at American Shipper Magazine for more than a decade, he wrote about trade, freight transportation and supply chains. He has appeared on Marketplace, ABC News and National Public Radio to talk about logistics issues in the news. Eric is based in Vancouver, Washington. He can be reached for comments and tips at ekulisch@freightwaves.com