Parcel carriers hike surcharges for busy holiday season

DHL, UPS join competitors in raising residential and other delivery fees

DHL, FedEx and UPS are implementing surcharges for the busy holiday shipping season. (Shutterstock/sylv1rob1)
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Key Takeaways:

  • Major parcel delivery companies (UPS, DHL, FedEx, USPS) are implementing significant peak season surcharges on various services, impacting businesses' shipping budgets.
  • These surcharges vary widely depending on factors like package size, weight, delivery type (residential vs. commercial), and shipping volume, potentially leading to substantial added costs for high-volume shippers.
  • Experts advise shippers to carefully forecast volumes, optimize packaging, explore multi-carrier strategies, and negotiate contract terms to mitigate surcharge impacts.
  • While some regional carriers are also implementing surcharges, others have announced they will not.
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UPS and DHL Express are the latest parcel delivery providers to announce significant demand surcharges for the peak shipping season, putting added pressure on the freight transportation budgets of retailers and other businesses.

The new fees follow surcharges issued by FedEx and the U.S. Postal Service this summer.

UPS on Thursday said it will add fees for residential services, Next Day Air, oversize packages and high-volume shippers beginning Sept. 28 and continuing through Jan. 17. Shippers averaging more than 20,000 packages per week face variable surcharges based on their volume compared to a baseline level. Charges escalate as the holidays begin in late November. UPS Ground Saver and regular residential delivery will cost an additional 40 cents per package before and after high peak season and 60 cents between Nov. 23 and Dec. 27. 

High-volume shippers risk incurring significant extra costs, according to a blog post by Robyn Meyer, senior vice president of parcel strategy and solutions at Transportation Insight. “Going 200 percent over baseline can triple or quadruple per package fees. We recommend auditing packaging to avoid oversize penalties, forecasting volumes with precision, spreading residential shipments across multiple carriers and negotiating contract language to limit surcharge exposure,” she wrote.

Transportation Insight helps companies optimize their parcel networks and reduce costs.

On Aug. 22, DHL Express issued a notice for surcharges to ensure operational reliability during the holiday season. The charge will mostly help cover the additional cost of securing air cargo capacity from third-party carriers to handle anticipated surges in volumes, a spokesperson said via email. 

FedEx announced peak surcharges in June, effective Oct. 7 through Jan. 19. Like UPS, it ties residential delivery surcharges to shipping volumes compared to a June 2025 baseline. The higher the weekly jump above the baseline the higher the fee. At the height of peak season, fees can reach $7.50 to $8.75 per package. Additional handling will cost $9.75 compared to $6.75 the rest of the year. FedEx surcharges also apply for oversized packages and being over maximum limits.

“A single surge week can significantly increase costs, making forecasting and planning critical,” Meyer said.

The U.S. Postal Service in early August announced surge pricing for Priority Mail Express, Priority Mail, Ground Advantage and Parcel Select products, as FreightWaves previously reported

Fees vary by distance shipped and weight, as well as for retail and commercial customers. The average increase for Priority Mail is 4.1%, with an average surcharge of 5.1% for Ground Advantage. A USPS Ground Advantage package going long distance, for example, could cost between 35 cents to $5.50 extra. The temporary increases begin at midnight on Oct. 5 and remain in place through Jan. 18.

Myer said USPS flat surcharges are easier to plan for, but heavier parcels and transport across longer zones can quickly increase costs. She recommended shippers leverage commercial discounts, shift lightweight parcels to the Postal Service and monitor shipment profiles to reduce costs. 

Regional carriers also have sizable surcharges of their own. 

OnTrac, which reaches about 70% of the U.S. population, said its peak season surcharges will be in effect Oct. 25 through Jan. 16. Residential delivery starting on Oct. 25 will incur an extra fee of $1. 

From Sep. 27 to Jan. 16, the carrier will charge $11 for additional handling of heavy, oversized or nonstandard packages, a large package fee of $105 and $550 per package for items exceeding maximum dimensions or weight.

“As additional handling/oversized packages can cause delays during peak season, we have introduced these charges to curate our network and help ensure consistent service for our customers this Q4,” OnTrac said in a statement to FreightWaves.
Regional carriers that have indicated they don’t plan to issue surcharges include Lone Star Overnight, CDL Last Mile Solutions, Jitsu, UniUni, Spee Dee, Deliver Direct and The Frontdoor Collective.

Meanwhile, Amazon said that fulfillment users in the United Kingdom and Germany can expect a peak-season surcharge from mid-October to mid-January. Third-party sellers in North America will also face a surcharge.

(This story has been updated to better clarify OnTrac’s peak fees.)

Click here for more FreightWaves/American Shipper stories by Eric Kulisch.

Write to Eric Kulisch at ekulisch@freightwaves.com.

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Eric Kulisch

Eric is the Parcel and Air Cargo Editor at FreightWaves. An award-winning business journalist with extensive experience covering the logistics sector, Eric spent nearly two years as the Washington, D.C., correspondent for Automotive News, where he focused on regulatory and policy issues surrounding autonomous vehicles, mobility, fuel economy and safety. He has won two regional Gold Medals and a Silver Medal from the American Society of Business Publication Editors for government and trade coverage, and news analysis. He was voted best for feature writing and commentary in the Trade/Newsletter category by the D.C. Chapter of the Society of Professional Journalists. He was runner up for News Journalist and Supply Chain Journalist of the Year in the Seahorse Freight Association's 2024 journalism award competition. In December 2022, Eric was voted runner up for Air Cargo Journalist. He won the group's Environmental Journalist of the Year award in 2014 and was the 2013 Supply Chain Journalist of the Year. As associate editor at American Shipper Magazine for more than a decade, he wrote about trade, freight transportation and supply chains. He has appeared on Marketplace, ABC News and National Public Radio to talk about logistics issues in the news. Eric is based in Vancouver, Washington. He can be reached for comments and tips at ekulisch@freightwaves.com