Shippers aren’t paying freight forwarders because their cargo was delayed. Now those forwarders want Qantas Airways to eliminate their handling charges because of a self-inflicted operational breakdown.
The traffic jam of freight at Qantas Airways facilities in Australia is slowly abating as the airline makes efforts to remediate problems caused by a new cargo system.
Qantas Freight is still scrambling to recover from an IT meltdown that has gummed up its air cargo network.
Qantas’ freight division had trouble smoothly deploying a new cargo reservation system and shippers are livid about lengthy delays moving their goods.
Qantas and Air Canada are pioneers in swapping older passenger planes from their fleets and turning them into full-time cargo haulers.
