supply chain innovation

DHL Supply Chain is shaking up the logistics world by teaming up with AI startup HappyRobot to automate routine communication across its global operations. The goal? Free employees from repetitive tasks, speed up workflows, and deliver a more consistent experience for customers. AI agents are hard at work handling appointment scheduling, driver follow-ups, and warehouse […]

Lineage recently made a significant investment in Indiana, unveiling the latest expansion of its cold-storage campus in Hobart. The company’s decision to add roughly 188,000 square feet of space, bringing in 58,000 additional pallet positions equipped with next-generation automation, makes it the company’s largest facility in North America.  This expansion marks the third time the […]

For years, freight forwarding has promised digital transformation, yet much of the industry still runs on email chains, attachments, and manual workflows. Now, London-based startup Nexcade is stepping out of stealth with a bold mission: to bring end-to-end AI automation to the world of global freight forwarding.  The company announced a $2.5 million pre-seed funding […]

Numerous shippers are realizing that digitization can change their processes, making them stronger and better able to deal with and adapt to external forces.

Kevin Hill, FreightWaves’ executive publisher, chats with Michael Newcity, chief innovation officer and president of ArcBest Technologies, during FreightWaves LIVE @HOME.

The insurance underwriting process historically has relied on data that is updated only periodically.

When it comes to technology, it can be difficult to differentiate between a good investment and a waste of money.