Amazon’s same-day grocery delivery serves as magnet for parcel business

E-commerce giant more than doubles footprint for quick-turn perishable orders

Same-day grocery delivery provides Amazon with twin benefits: more grocery sales and a more regular parcel deliveries. (Photo: Eric Kulisch/FreightWaves)
Gemini Sparkle

Key Takeaways:

  • Amazon has successfully expanded its same-day fresh grocery delivery service to 2,300 cities and towns, more than doubling its reach by year-end.
  • This expansion is supported by an increased selection of goods, primarily from Whole Foods, and improvements to Amazon's temperature-controlled delivery network.
  • The initiative encourages customers to combine fresh groceries with general merchandise, fostering greater reliance on Amazon for all their delivery needs.
  • Analysts see this grocery expansion as a "Trojan horse" strategy, potentially enabling Amazon to significantly capture market share from traditional parcel carriers like FedEx and UPS.
See a mistake? Contact us.

Amazon has reached its goal of offering same-day delivery of fresh groceries to 2,300 cities and towns by the end of the year, more than doubling its previous reach. A secondary benefit of the service is that users are more likely to also use the company for parcel delivery of regular merchandise.

In four months, the e-commerce giant has grown same-day availability for perishables to 2,300 areas, up from 1,000 communities when it announced the planned expansion in August, according to an article last week on its blog page. The latest phase of the roll out brought same-day grocery delivery to places like Boise, Idaho; Salt Lake City; Fort Collins, Colorado; Omaha, Nebraska; Sugar Land, Texas; Des Moines, Iowa; Kennesaw, Georgia; Gaithersburg, Maryland; and their surrounding areas. 

The Amazon (NASDAQ: AMZN) service now offers a 30% larger selection of perishable goods than in August, primarily sourced from Whole Foods Market. Customers can combine groceries with general merchandise in a single order. 

The expansion into same-day delivery is made possible by improvements to Amazon’s temperature-controlled delivery network, last-mile delivery partnerships and ability to offer more selection, according to analysts and the company.

Prime members with access to fresh delivery can order fresh fruits, vegetables, dairy, meat, seafood, baked goods, and frozen foods alongside dry goods and other products. They receive same-day delivery for free on orders over $25 in most areas. If an order doesn’t meet the minimum, members can still choose same-day delivery for a $2.99 fee. Non-Prime customers pay $12.99 for the service. 

Amazon said perishable grocery sales have grown 30 times since January as more customers to same-day delivery for convenience. The service’s popularity is demonstrated by the fact that customers who add fresh groceries to their same-day delivery orders shop about twice as often as those who don’t. 

Investments in grocery delivery allows Amazon to compete in the grocery segment with fewer stores and achieve the scale necessary to maintain profit margins and take on competitors like Instacart, analysts say. Amazon is currently testing 30-minute delivery in Philadelphia and Seattle.

“We continue to see this grocery expansion as a Trojan horse encroaching on parcel carriers’ share if customers’ reliance on Amazon for groceries extends to non-grocery items as well,” Morgan Stanley freight analyst Ravi Shanker wrote in a research note. Parcel carriers like FedEx and UPS, already under pressure from large retailers and independent couriers, could face more business loss if Walmart and Target also bundle grocery and non-grocery shopping baskets in their digital marketplaces, he added.

“We’re seeing customers combine their fresh grocery orders with their regular Amazon purchases, like electronics, gifts, clothes, and household essentials, in ways that make their lives easier and save them valuable time,” Doug Herrington, CEO of Worldwide Amazon Stores, said in the blog post. 

In May, Amazon announced a $4 billion investment to expand its rural parcel delivery network by the end of 2026.

“If this rural initiative is eventually integrated with its grocery delivery efforts, it could significantly lower rural delivery costs, further increasing pressure on traditional parcel services and positioning Amazon closer to becoming more of a third-party parcel carrier,” Shanker said. 

Click here for more FreightWaves/American Shipper stories by Eric Kulisch.

Amazon tests 30-minute delivery in two US cities

Amazon expands same-day delivery of perishables in big grocery push

Amazon taps FedEx for big-and-bulky residential deliveries

Eric Kulisch

Eric is the Parcel and Air Cargo Editor at FreightWaves. An award-winning business journalist with extensive experience covering the logistics sector, Eric spent nearly two years as the Washington, D.C., correspondent for Automotive News, where he focused on regulatory and policy issues surrounding autonomous vehicles, mobility, fuel economy and safety. He has won two regional Gold Medals and a Silver Medal from the American Society of Business Publication Editors for government and trade coverage, and news analysis. He was voted best for feature writing and commentary in the Trade/Newsletter category by the D.C. Chapter of the Society of Professional Journalists. He was runner up for News Journalist and Supply Chain Journalist of the Year in the Seahorse Freight Association's 2024 journalism award competition. In December 2022, Eric was voted runner up for Air Cargo Journalist. He won the group's Environmental Journalist of the Year award in 2014 and was the 2013 Supply Chain Journalist of the Year. As associate editor at American Shipper Magazine for more than a decade, he wrote about trade, freight transportation and supply chains. He has appeared on Marketplace, ABC News and National Public Radio to talk about logistics issues in the news. Eric is based in Vancouver, Washington. He can be reached for comments and tips at ekulisch@freightwaves.com