Customer service
-
Asia-Pacific
Japanese shipowners in plea to Panama Canal Authority: consider your customers
Japanese ship owners have called — very, very politely — upon the Panama Canal Authority to give greater consideration to the shipping industry when hiking…
Read More » -
FreightWaves Infographics
The benefits of private fleets
Private fleet drivers stay with the company for 10 years on average.
Read More » -
High Tech, High Touch
Turning big data into lower shipping rates, better service
Big data is opening up opportunities for shippers of all sizes, and used properly, it can help reduce shipping rates and improve customer service.
Read More »