UPS has completed several facility upgrades, increasing their capacity and productivity heading into peak shipping season.
UPS has opened a larger air cargo and package terminal in the Philippines to better connect Asia with its global network.
UPS is focusing on premium service over parcel volume with a potential Teamsters union strike on the horizon.
FedEx and UPS have turned surcharges into a profit center rather than a pass-through mechanism for unforeseen costs.
As part of ongoing efforts to differentiate themselves from basic courier services, FedEx and UPS are promoting new and updated shipping security and risk intelligence tools designed to reduce losses and streamline claims processes.
Few realize that major contract talks between UPS and the Teamsters union, and between West Coast dock workers and port operators, are scheduled to occur at the same time. The threat of dual strikes could send shockwaves through the business community.
Teamsters President Sean O’Brien is drawing red lines on negotiating issues with UPS two years before its labor contract is due to expire.
UPS said it is reorganizing how it operates under a new set of global standards that emphasizes its cross-border logistics capabilities rather than its domestic parcel business.
UPS plans to shift Hong Kong all-cargo routes from Poland and Vietnam to the Philippines after getting the green light from U.S. authorities.
UPS’s next contract with the Teamsters union in two years will determine its own fate in parcel delivery and create monumental change at Amazon, FedEx, the U.S. Postal Service, Walmart and other couriers, according to an industry expert.
UPS has added new digital enhancements for small businesses designed to improve the shipping experience as it pushes to increase market share among small enterprises.
Consumers now expect free delivery in 2.6 days, down from 3.4. Meeting that promise pushed more than half of retailers past FedEx, UPS and the Postal Service.
UPS said earnings improved in the second quarter as it fully ended handling low-margin Amazon shipments and continued streamlining its domestic network as it concentrates on high-quality revenue.
The Postal Service is moving more mail by air to compensate for lower parcel volumes and avoid premiums for missing UPS volume guarantees when the stated policy is to rely more on surface transportation, according to a new audit.
UPS has invested $48 million in chilled trucking facilities optimized for speed and short-term storage.
UPS wants to reduce the size of its workforce in the UK by transferring last-mile delivery to outside couriers, which would significantly change the labor landscape for legacy parcel cariers.
The Teamsters union is gearing up to file grievances against UPS for allegedly funneling package delivery to Roadie, a subsidiary that uses less-expensive gig drivers.
Under pressure from the Teamsters, UPS has retrofitted 2,000 package cars with air conditioning and the union says its enforcement campaign is forcing company compliance across many areas of their labor contract.
UPS says it has invested $50M in elevating service for freight shippers that use its parcel network between Mexico and the U.S. with the introduction of guaranteed day delivery and freight-specific pricing.
The U.S. Postal Service has selected a former UPS executive as chief strategy officer.
