USPS solicits retailers to reserve last-mile delivery capacity

The U.S. Postal Service believes it can make more money by forcing retailers to compete for its valuable last-mile delivery service. (Photo: Eric Kulisch/FreightWaves)

The U.S. Postal Service on Tuesday opened a website where retailers and logistics providers can begin bidding for last-mile delivery service to homes and businesses, part of a broader strategy by new Postmaster General David Steiner to raise revenue for the money-losing organization.

The Postal Service has sold delivery service direct from post offices for many years, but it has been mostly limited to very large customers that bring bulk shipments to local or regional stations themselves. Under Steiner’s predecessor, the agency encouraged shippers to induct parcels at upstream distribution centers, which can sort parcels more efficiently. The new bid solicitation platform, developed with feedback with industry stakeholders, opens the network to e-commerce shippers of all sizes willing to pay a premium for fast, front-door parcel delivery. 

“We recognize trends in the shipping marketplace — as well as changing market conditions, supply chain disruptions and the effects of a post-pandemic world — have driven our customers to prioritize convenience. To best accommodate the evolving needs of American commerce, and consumers, we are evolving our business strategies to better reflect the value in our last-mile delivery network,” Steiner said in a news release.

The national post says it expects to generate billions of dollars in revenue from last-mile deliveries, which would help reduce a $2.8 billion operating loss in the previous fiscal year, ended Sept. 30. The new process allows shippers to reserve capacity at more than 170 local processing units and 18,000 local post offices nationwide. 

Customers will be able to propose a combination of volume, pricing and tender times at each available destination delivery unit for same-day or next-day delivery, ensuring that the last-mile network is correctly priced for supply and demand, according to the solicitation. The prospect of higher prices has raised speculation that Amazon may reduce its use of the USPS as a last-mile delivery partner. 

The agency announced on Dec. 17 that it planned for e-commerce businesses to compete for access to the last-mile delivery network. Since then, there has been a substantial increase in interest from many companies wishing to leverage the Postal Service’s universal delivery footprint, the agency said. .

The Postal Service expects to formalize accepted bids for its Parcel Select product through negotiated service agreements. NSAs are contractual agreements between the Postal Service and individual mailers that give the mailer customized pricing in exchange for meeting volume and mail preparation requirements. 

Winning bidders will be notified during the second quarter, with service under those NSAs beginning in the third quarter of 2026, the postal operator said.

“Our last-mile delivery provides fast and reliable service throughout the United States. This provides a competitive advantage to anyone who values speed and dependability. We want to provide that competitive advantage to our customers through a consumer-tailored last-mile solution,” said Steiner.

Some analysts question whether most retailers have large enough volumes and logistics capabilities to drop-ship deep into the postal network. 

Satish Jindel, a veteran parcel industry executive and president of ShipMatrix Inc., last month said the U.S. Postal Service will undercut its Ground Advantage and Priority Mail parcel products, and enable competitors by providing last-mile delivery. It should go all-in on last-mile delivery and stop accepting packages at the regional distribution centers if it wants to maximize revenue potential, he argued

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Eric Kulisch

Eric is the Parcel and Air Cargo Editor at FreightWaves. An award-winning business journalist with extensive experience covering the logistics sector, Eric spent nearly two years as the Washington, D.C., correspondent for Automotive News, where he focused on regulatory and policy issues surrounding autonomous vehicles, mobility, fuel economy and safety. He has won two regional Gold Medals and a Silver Medal from the American Society of Business Publication Editors for government and trade coverage, and news analysis. He was voted best for feature writing and commentary in the Trade/Newsletter category by the D.C. Chapter of the Society of Professional Journalists. He was runner up for News Journalist and Supply Chain Journalist of the Year in the Seahorse Freight Association's 2024 journalism award competition. In December 2022, Eric was voted runner up for Air Cargo Journalist. He won the group's Environmental Journalist of the Year award in 2014 and was the 2013 Supply Chain Journalist of the Year. As associate editor at American Shipper Magazine for more than a decade, he wrote about trade, freight transportation and supply chains. He has appeared on Marketplace, ABC News and National Public Radio to talk about logistics issues in the news. Eric is based in Vancouver, Washington. He can be reached for comments and tips at ekulisch@freightwaves.com