TMC20: Michelin looks to take the pain out of trailer repair

Michelin Mechanical Care is designed to offer nationwide repairs and preventive maintenance trailers

Michelin announced a new nationwide trailer maintenance program that will offer a single outsourced solution for fleets looking to avoid unplanned repairs on the side of highways. (Photo: Jim Allen/FreightWaves)

As Michelin transitions to a mobility and technology company, it’s offering more services that leverage scale and digital capabilities to drive down fleet costs. The latest is its Services and Solutions arm, including a new Digital Services Platform that features a trailer-maintenance program.

The announcements of both the business segment and maintenance program came on Sunday at the American Trucking Associations’ Technology & Maintenance Council annual meeting in Atlanta.

The Services and Solutions business is built upon four pillars: (1) connected mobility, (2) fleet management, (3) tire services and (4) digital services platform.

“We are trying to support our customers in this changing world with innovative solutions that go beyond the product,” said Ralph DiMenna, global director of Michelin Services and Solutions. “With so many solutions now data-driven, it helps us transform our company into a data-driven [one] and it helps our fleets transform their businesses into data-driven [operations].”

The new maintenance program, Michelin Mechanical Care, is the first offering under the Digital Services Platform. More will follow, DiMenna said, and Michelin will also start shifting current offerings to the platform.

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    2 Comments

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    Brian Straight

    Brian Straight leads FreightWaves' Modern Shipper brand as Managing Editor. A journalism graduate of the University of Rhode Island, he has covered everything from a presidential election, to professional sports and Little League baseball, and for more than 10 years has covered trucking and logistics. Before joining FreightWaves, he was previously responsible for the editorial quality and production of Fleet Owner magazine and fleetowner.com. Brian lives in Connecticut with his wife and two kids and spends his time coaching his son’s baseball team, golfing with his daughter, and pursuing his never-ending quest to become a professional bowler. You can reach him at bstraight@freightwaves.com.