Happy Returns, a unit of UPS, is adding 1,700 no-label, no-box returns locations to its network and looking to expand returns service for products that can’t be consolidated.
Two Boxes has raised $3.2 million to help scale its AI-powered returns platform as retailers grapple with rising fraud and costly reverse logistics.
As global e-commerce logistics grows more complex, ePost Global and ShipWise are working to reduce friction with shipments and international returns.
Geodis, the global logistics and supply chain specialist, has modules to streamline retail returns.
FedEx is simplifying returns for merchants and consumers with a new tech-enabled service that doesn’t require a box or shipping label.
Sotira, which is leveraging AI to help brands offload and capitalize on their surplus inventory, has raised $2 million in funding.
Returns continue to increase, which can end up costing companies. Processes can be put in place to help bottom lines, and it’s all related to transportation.
The size of the U.S. Postal Service network could allow the agency to take e-commerce market share from UPS and FedEx.
Three logistics companies share how they are working to reduce emissions and waste in their supply chains.
Food delivery app DoorDash gets into parcels with its new Package Pickup feature.
Amazon has made the returns process easy and convenient for customers, but many retailers have yet to master the art of the return. Spencer Kieboom, founder of Pollen Returns, talks about the role technology can play in the process.
Reverse logistics is a tough, unfamiliar skill set for 3PLs. But the potential payoff is huge.
As more retailers implement fees to return items purchased online, a new survey shows consumers are pushing back.
FloorFound, which specializes in oversize-item recommerce, has opened five dedicated facilities to make the resale of items easier.
According to research from PayPal, retailers and shoppers see eye to eye on returns more than you’d think.
Narvar is teaming with logistics-as-a-service platform Fillogic to create a new option for retailers to handle e-commerce returns.
Even as some consider allowing customers to keep unwanted items, many e-commerce sellers still consider returns a path to customer loyalty.
These five reverse logistics companies took the spotlight at The Lead Innovation Summit this week.
Loop Returns is now offering Shopify brands the ability to facilitate e-commerce returns through any Happy Returns location across the country.
With e-commerce returns growing, retailers have plenty of opportunity to make shoppers loyal customers.
