Food delivery app DoorDash gets into parcels with its new Package Pickup feature.
Amazon has made the returns process easy and convenient for customers, but many retailers have yet to master the art of the return. Spencer Kieboom, founder of Pollen Returns, talks about the role technology can play in the process.
Reverse logistics is a tough, unfamiliar skill set for 3PLs. But the potential payoff is huge.
As more retailers implement fees to return items purchased online, a new survey shows consumers are pushing back.
FloorFound, which specializes in oversize-item recommerce, has opened five dedicated facilities to make the resale of items easier.
According to research from PayPal, retailers and shoppers see eye to eye on returns more than you’d think.
Narvar is teaming with logistics-as-a-service platform Fillogic to create a new option for retailers to handle e-commerce returns.
Even as some consider allowing customers to keep unwanted items, many e-commerce sellers still consider returns a path to customer loyalty.
These five reverse logistics companies took the spotlight at The Lead Innovation Summit this week.
Loop Returns is now offering Shopify brands the ability to facilitate e-commerce returns through any Happy Returns location across the country.
