Check Call: Rating 2024 supply chain predictions

In this edition: Looking back at the 2023 predictions for 2024, and freight broker tries for the Supreme Court again.

Check Call the Show. News and Analysis for 3PLs and Freight Brokers.
(GIF: GIPHY)

It’s the end of the year, which is the time for best-of lists, year in review and predictions for the new year. The predictions will absolutely come before the end of the month, but before that let’s look at what the predictions were for 2024. Grade the work if you will. 

The big predictions I had for 2024 at this time last year were:

A year of self-reflection in the industry: working on internal processes – what’s working, what needs help – as well as identifying pain points and eradicating unnecessary technology.

Grade: B-plus

This wasn’t a huge miss. This is something that most organizations do regularly, and there have been a lot of conversations around the removal of duplicated technology. We’ve seen a lot of integrations and partnerships in the tech space, specifically with the emphasis on cutting down unnecessary steps and keeping things easily reachable and all in one place for users. Overall a solid prediction, it just wasn’t the focal point of 2024.

The second big prediction was the rise of reverse logistics. Everything from e-commerce returns and sustainability measures to reducing loss in the supply chain.

Grade: B-minus

Again, this wasn’t a huge miss. Rather, it is still the problem it has always been. There isn’t a great solution for reverse logistics at scale. When you venture out of a closed-loop system, it gets infinitely harder to have efficient and effective reverse logistics that don’t waste time, money and resources. With the continued rise of e-commerce, it could become an even bigger problem throughout the coming year.

The last prediction was a more resilient supply chain that moves faster and learns from mistakes of the past: not getting caught on the back foot with labor disputes, nearshoring and whatever else happens, and being able to move quickly, adapt and keep things running. 

Grade: A

If there has been anything to test this theory, oh boy, 2024 was the year to assess the resilience of a supply chain after the disaster that was 2020. Consider: labor strikes, nearshoring, natural disasters that still have parts of western North Carolina and eastern Tennessee unpassable. All have tested shippers’, brokers’ and carriers’ ability to move quickly to ensure supply chains don’t come to a screeching halt – especially as cargo theft and fraud continue to rise. This will remain a significant issue in 2025 as there currently isn’t a surefire way to cut down on fraud. 

These were overall not the worst predictions possible, but they were all pretty safe bets. I’m thinking on a slightly grander scale for 2025 to really raise the stakes.

SONAR TRAC Market Dashboard

TRAC Tuesday. This week’s lane goes from Memphis, Tennessee, to Atlanta: two significant freight markets and a quick 380-mile trip. The good news for both markets is that since they are large it will be easier for carriers to find loads that get their driver out of the market and go wherever they need to. This lane itself is about 31 cents per mile over the National Truckload Index, but a rate per mile of $2.70 or an all-in rate of $1,024 before margin should secure this load for brokers with little problem.

Capacity in Memphis is loosening as outbound tender rejections have fallen 30 basis points week over week for an OTRI of 5.65%. Atlanta, on the other hand, has an outbound tender rejection rate of 6.23% with a 174-basis-point increase w/w. As long as Atlanta still has elevated OTRI and it continues to rise, there is little chance of the spot rate on this lane dropping.

(GIF: GIPHY)

Who’s with whom. Broker liability heads to the U.S. Supreme Court. Well, the court hasn’t agreed to hear the case yet, but TQL is asking the court to do so. Broker liability has been in and out of the courts pretty heavily the past few years. 

Traditionally when a party loses a case in the lower federal courts, it can appeal to the next higher court and ultimately to the Supreme Court.

Here’s where it gets a little weird: The lower courts ruled in TQL’s favor. This appeal has both parties, TQL and Katia Gauthier, seeking review of this case. TQL’s request suggests it believes it has such a strong case that it’s willing to risk an unfavorable ruling.

The case is all too familiar in the brokerage space. Gauthier’s husband was killed in May 2020 in a collision with a truck hired by TQL. Lower courts have split on the question of whether, under the Federal Aviation Administration Authorization Act, brokers are protected from liability in such cases.

This is now the third time broker liability has been brought to the Supreme Court, which has previously denied review. Maybe the third time is the charm.

The more you know 

Borderlands Mexico: Cyberattacks rise in Mexico as cross-border trade grows

Trump backs ILA in port labor standoff 

Truckload rates near a 2-year high: What truckers need to know

More challenging capacity conditions ahead of the holidays 

Truckload dry-van market continues to experience strong response to peak season

Upcoming FreightWaves Events
Compliance

Brokerage Compliance Symposium

The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.

October 26, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
Awards

F3 Awards Dinner

The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.

October 26, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
FreightTech

F3: Future of Freight Festival

Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.

October 27, 2026 – October 28, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
Compliance Brokerage Compliance Symposium Oct 26 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now
Awards F3 Awards Dinner Oct 26 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now
FreightTech F3: Future of Freight Festival Oct 27 – Oct 28 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now

Mary O'Connell

Former pricing analyst, supply chain planner, and broker/dispatcher turned creator of the newsletter and podcast Check Call. Which gives insights into the world around 3PLs and Freight brokers. She will talk your ear off about anything and everything if you let her. Expertise in operations, LTL pricing and procurement, flatbed operations, dry van, tracking and tracing, reality tv shows and how to turn a stranger into your new best friend.