Speedy deliveries and simple return policies are key for a positive customer experience this Amazon Prime Day, says Loop Returns Vice President of Product Kristen Kelly.
Amazon Prime Day 2024 will run July 16 through July 17, with discounts on millions of items across 35 categories for Amazon Prime subscribers.
After raising funds with Wischoff Ventures, Freightmate Ai launches its first automated tool for freight forwarders.
Sun Country Airline will see improved economics from its amended contract for outsourced air transportation to Amazon, executives said.
Sun Country Airlines will operate 20 freighter aircraft for Amazon by late 2025 after the retailer agreed to expand its partnership with the passenger and charter airline.
Teamsters update: The union has recently aligned with Amazon workers, won three elections and signed a new deal with a Ryder unit.
Atlas Air will phase out flight operations for Amazon but continue to lease aircraft to the retailer while targeting more cross-border shipping.
Fleets have practically no idea what electric trucks will be worth when it is time to trade them, one of the reasons for cautious adoption.
ABX Air’s pilots union is out of Amazon’s doghouse, resulting in an improved labor agreement and a contract to fly 10 freighters.
Amazon has deepened its relationship with Air Transport Services Group, agreeing to lease at least 10 widebody freighters for five years in exchange for rights to increase its ownership stake.
Amazon touts benefits of regional fulfillment and delivery model to help drive its first-quarter revenue to $143 billion.
Hawaiian Airlines won’t fly as many cargo jets for Amazon as expected this year because of supply issues and Amazon’s timing preference for integrating aircraft into the fleet.
An annual report from Pitney Bowes found that in 2023, U.S. parcel revenue dropped for the first time in seven years despite increased parcel volume.
Largest online retailer to impose new inventory-placement and low-inventory fees.
An earlier ruling that a group of drivers in Amazon’s Flex program in Wisconsin are employees rather than independent contractors has effectively been upheld.
A DePaul University report says Amazon’s air logistics unit is increasing efficiency by adopting a hub-and-spoke operating system for its cargo jets and airport locations.
Air Transport Services Group is taking a more conservative approach to fleet expansion until the air cargo market picks up and customers start leasing additional freighters.
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Pilots at Air Transport International say the parent company wants to prolong contract talks for another two years so it can synchronize a labor deal with a new Amazon transportation services agreement. Meanwhile, the company is having a difficult time retaining experienced pilots.
Has UPS been ill-served by on-going cost-cutting?
Less demand and more flexible delivery schedules were key factors in higher performance by UPS and Fedex during the Black Friday and Cyber Monday cycle.
Alaska Airlines will inherit a cargo business for Amazon as part of its acquisition of Hawaiian Airlines.
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Can package sizing be improved? It’s been a long, slow process.
The industrial outdoor storage industry is catching a fresh bid from new players.
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Largest retailer joyously provides best reason yet for Walmart Plus.
A source wonders if UPS’ new offering is a reconstituted version of an earlier stab at quick delivery.
Hawaiian Airlines is finally on its way to positive cash flow from its new Amazon Air contract after spending money to launch freighter operations.
Cartograh and TRAC Intermodal CEOs to be featured next week.
Amazon’s EPS handily beat estimates, while operating and net income posted four- and three-bagger gains.
The decision to prioritize technology in a business so reliant on people to cover loads and deal with exceptions is poignant in the wake of the past week’s events.
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Amazon has added the first of 10 Airbus A330 freighters to its fleet.
FTC complaint highlights challenges that sellers face on the largest e-commerce platform.
August was a better month, but express carriers are still flying less than they were a year ago because of slow shipping demand.
Comments from Amazon merchandising expert add context to nuanced issue.
The Federal Trade Commission and 17 state attorneys general filed suit against Amazon.com on Tuesday, alleging the e-commerce giant used its monopoly power to “inflate prices, degrade quality and stifle innovation for consumers and businesses.”
The Postal Service is adding 10 million parcels’ worth of processing capacity to its network this peak season.
Hawaiian Airlines hopes to parlay its advantage operating A330 jets into a larger air transport partnership with Amazon.
Smaller airports without big-city crowds offer many advantages to all-cargo airlines and shippers, which are taking more business to those locations.
The current valley in airfreight demand hasn’t spooked Air Transport Services Group, which continues to invest in freighter aircraft for its leasing and airline businesses.
Cargojet trimmed its express flying in Canada, but lower fuel costs and other cost measures made for a relatively healthy bottom line last quarter under weak market conditions.
Sun Country Airlines had a strong quarter for cargo thanks to growth in its Amazon business.
Hawaiian Airlines is starting an in-house cargo airline that will fly dedicated routes for Amazon Air starting this fall.
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Amazon is dialing back flights for its European cargo airline. The third party operating those flights has let go nearly 30 pilots.
Cargo pilots at Western Global Airlines are in the difficult position of negotiating their first collective bargaining agreement as questions mount about the company’s ability to stay in business.
Amazon’s private airline that outsources cargo flying to third parties has ended its partnership with Silver Airways, a small regional carrier that operated five small ATR72-500 turboprop planes on small feeder routes, FreightWaves has confirmed. Silver Airways, a privately held regional airline based in Fort Lauderdale, Florida, that operates passenger service in the Southeast, the […]
Western Global Airlines has hit hard times, losing Amazon as a primary customer, piling up debt and facing at least two lawsuits.
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David Bozeman may have a ways to go to get comfortable at C.H. Robinson, but he has been around the block.
The capacity at Amazon’s Atlanta facility has doubled to 2.4 million disaster relief items ready for shipment.
The latest news for every retail supply chain nerd Attention shoppers and all you retail supply chain nerds. Welcome to Point of Sale: The Newsletter! Here you’ll find all the latest industry deals, tech developments and everything in between regarding shoppers’ interests. I’m Sydney Edwards, the voice in your head and the writer before you. […]
Sun Country is bucking the trend of express carriers flying fewer hours because of slow shipping volumes. Its Amazon fleet is busy as ever.
Amazon also issues higher second-quarter guidance.
Hawaiian Airlines faces more turbulent market conditions coming out of the pandemic than nearly any airline. On the bright side is a new charter contract with Amazon that will diversify the business.
One of the drawbacks of hydrogen adoption as a transportation fuel is the lack of infrastructure. Guess what? A network of hydrogen fueling already exists.
Walmart doubles down on omnichannel.
Carrier revenues hit an all-time high in 2022, according to an annual Pitney Bowes study.
Amazon Air is growing and refining its air cargo network, but at a more gradual pace because of the slowdown in online shopping.
Inside this edition: the Amazon Effect on the supply chain; AI’s role in forecasting; and some acquisitions and growth sweeping the nation.
In a pair of announcements, Amazon committed to improving the delivery experience for both customers and drivers.
Nikola customers will test Plus autonomy on the startup’s battery and fuel cell electric trucks this year and make it standard in 2024.
Supply chain veteran and patent holder Julian Van Erlach explains how FabFitFun continues to ship “more gross profit dollars per package.”
Prescription subscription: Amazon delivers with RxPass
Air Transport Services Group will see its Amazon business dip this year as the retailer decreases freighter utilization to match slower retail sales.
Maintenance downtime at Sun Country cut into cargo revenue and growth was limited by slower Amazon e-commerce business.
Your latest info on all things in the cold chain world
Amazon may face an Federal Trade Commission antitrust lawsuit in the coming months, according to a Wall Street Journal report.
Hawaiian Airlines faces some headwinds in 2023, including some extra temporary costs to prepare for new business flying freighters for Amazon.
Just as Amazon Prime Air drone delivery was beginning to gain momentum, the service was hit with another setback.
Amazon is still investing in its air cargo network despite cost cuts elsewhere in the company. Next up: India.
For just $5 per month, Prime members can choose from 52 eligible medications and have them delivered to their doorstep, free of charge.
A new contract for pilots at Hawaiian Airlines is setting the bar for all-cargo carriers above traditional industry leaders even though the carrier has never flown freighters before.
As part of Amazon’s some 18,000 job cuts, a “significant number” of employees at several drone delivery facilities reportedly were laid off.
“Terminal49’s automation has saved us thousands of dollars a year, but more importantly it’s helped improve customer trust,” said Trade XCelerators’ Spencer Strader.
In a blockbuster new partnership, Walmart will offer its GoLocal and Store Assist technologies through the Salesforce app.
Things get noisy at the union’s two-day meeting to begin reviewing thousands of negotiating proposals.
El número 2 del sindicato dice que la neutralidad de costos está fuera de juego, ya que espera obtener de UPS lo que “merecen sus miembros”.
Amazon CEO confirms company is cutting over 18,000 jobs
Starting Jan. 31, more U.S. merchants, including those on the BigCommerce platform, can access Amazon Prime services like free and next-day delivery.
See how Walmart — quickly becoming one of the biggest names in drone delivery — and its network fared in 2022.
Flexport is hiring top tech talent to scale up its digital logistics platform.
E-commerce giant Amazon will lay off over 18,000 workers during its current round of job cuts, first reported in November.
The e-commerce giant’s long-awaited drone delivery service finally got off the ground on Christmas Eve.
About 15% of deliveries scheduled for Friday and Saturday will not make it by Christmas, ShipMatrix says.
First, the company popularized two-day shipping. Then, Amazon Relay was created to help fill growing capacity needs. This paved the way for further innovation, including Amazon Freight for shippers and Amazon Freight Partner for carriers.
The Warehouse Worker Protection Act is designed to provide transparency and worker protections to warehouse employees in the state of New York, which has seen several skirmishes over working conditions at Amazon facilities.
Amazon launches driver tipping feature
AskWaves: Los directivos deben anular las vacaciones de julio y agosto, lo que indica que la empresa seguirá abierta
Since this isn’t 1997, UPS will stay open because it wants to keep business in a changed world for parcel delivery.
Higher borrowing costs will cut all real estate asset values by 5% to 7%, according to CBRE’s 2023 outlook.
Consumers can take drop-offs to any of 2,000 FedEx Office locations
Customers can now tip Amazon drivers by saying “thank you,” but a lawsuit accuses the company of using tips for itself.
Ford will help DHL electrify its last-mile fleet worldwide as it moves closer to its own sustainability goals.
AWS Supply Chain has launched an application to unify supply chain data from multiple systems and vendors.
1999: eBay ushers in e-commerce’s most dramatic distribution channel disruption in decades.
Planned Amazon layoffs could hamper e-commerce, logistics
El Distrito Este de Nueva York presentó un cese y desistimiento contra la empresa la semana pasada
