Shipper CRM, Journey team up to improve customer experience
As a part of the partnership, founder of Journey, Will Jenkins has also disclosed that he has invested and will help advise the Shipper CRM team as they scale.
As a part of the partnership, founder of Journey, Will Jenkins has also disclosed that he has invested and will help advise the Shipper CRM team as they scale.
Frank Kenney of Cleo gives insight into the importance of keeping customer-facing touchpoints manual and personal while strategically automating other processes.
Recent headlines reveal how freight fraud is no respecter of national borders. Authorities have arrested Shenghua Wen, a Chinese national residing illegally in the U.S., on suspicion of exporting firearms, ammunition and restricted military technology to North Korea. Operating out of Long Beach, California, Wen reportedly hid the contraband in shipping containers routed through Hong […]
“Using HappyRobot’s agentic AI, 100% of calls were answered 24/7 with no hold time,” said Circle Logistics’ Andrew Smith.
The collaboration between FreightVana and Loadsmith taps into FreightVana’s deep experience in blending asset trailers with technology to support diverse customer needs.
“Today project44 is pleased to announce a very favorable resolution of our defamation lawsuit against FourKites,” project44 told FreightWaves.
MyMechanic’s newly appointed president, James Lovecamp, recently spoke with FreightWaves on persistent issues in maintenance and repair.
After years of volatility due to economic uncertainties and global disruptions, the freight industry is seeing early signs of recovery. However, this recovery comes with challenges, including tighter capacity and heightened expectations for operational efficiency.
Josh Allen, chief commercial officer at ITS Logistics, spoke Thursday about investments the logistics industry should make in 2025 to develop their companies and workforce.
Adam McElhinney, the CEO of Uptake Technologies, spoke about what opportunities the logistics community has to utilize AI.
Bill Driegert, head of trucking at Flexport, spoke Wednesday at the F3: Future of Freight Festival in Chattanooga, Tennessee, about technology that is transforming the trucking industry.
Ryan Joyce, a former CIA operations officer, drew on his experience tracking terrorist networks to execute the company strategy to fight freight fraud.
Nikola Corp. leader Ryan Clayton said the rising demand for hydrogen could require as many as 50 fueling stations in the next three years to meet the need.
Smitha Raphael, chief product and delivery officer at SnapFulfil, highlights why flexibility and seamless integrations in warehouse management tech are now top priorities for 3PLs and B2C companies.
Samsara Inc. filed a new lawsuit accusing rival Motive Technologies CEO Shoaib Makani and its executives of engaging in a “multi-year campaign to procure Samsara Trade Secrets” to compete with Samsara in the fleet management market.
Welcome to the inaugural edition of Fraud Watch, FreightWaves’ dedicated newsletter tackling the burgeoning crisis of freight fraud.
After Uber recently announced bookings growth, the company has launched a broker offering that could help support future shipment growth and brokerage penetration.
Uber Freight’s payout to Greenbriar signifies a shift, highlighting both Uber Freight’s evolving valuation and the foresight of Greenbriar’s strategic financial protections.
With the next Trump administration expected to drive regulatory changes, experts anticipate a surge in M&A activity across retail, e-commerce and FreightTech, as companies like Amazon and DoorDash look to expand in a pro-business environment.
While small transportation companies are often priced out of traditional insurance policies, Loadsure’s data-driven model allows for accurate pricing and empowers clients with active risk management insights.