Mary O'Connell

Former pricing analyst, supply chain planner, and broker/dispatcher turned creator of the newsletter and podcast Check Call. Which gives insights into the world around 3PLs and Freight brokers. She will talk your ear off about anything and everything if you let her. Expertise in operations, LTL pricing and procurement, flatbed operations, dry van, tracking and tracing, reality tv shows and how to turn a stranger into your new best friend.
Jan - 2026 -
15 January
Mary O'Connell

Bloodhound Tracking Device launches Tracker 1, the covert tracking solution for containers

For most of its life, the global dry box container has operated in the shadows. Once it leaves the terminal, visibility drops off quickly. Unlike trucks or railcars, containers have historically been treated as static assets. Steel boxes that move through the system but rarely speak for themselves. Tracking was viewed as optional, expensive, or […]

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Mary O'Connell

PinchAI develops an ecommerce post-purchase risk operating system

Return fraud was supposed to be a cost of doing business. Instead, it’s becoming one of retail’s biggest margin threats. For years, retailers treated returns as a customer experience issue, an unavoidable side effect of e-commerce growth and the Amazon-fueled promise that anything could be sent back, anytime. But as return rates quietly climbed and […]

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14 January
Mary O'Connell

Heavy haul freight exposes the limits of one-size-fits-all load boards

Load boards have always been a paradox of choice. Thousands of loads scroll by every hour, but for most carriers, only a small fraction are actually viable. For heavy haul operators, that mismatch isn’t just inefficient, it’s expensive. Oversize and over-dimensional freight operates under a different set of rules than standard dry van or flatbed […]

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Mary O'Connell

Penske Logistics is moving from AI experimentation to execution

After a six-month pilot, the Reading, Pennsylvania–based logistics provider is rolling out an agentic AI platform from Augment across its operations, heralding in a deeper commitment to applying artificial intelligence to day-to-day freight execution. The implementation expands Penske’s existing track-and-trace capabilities by adding an AI “teammate” designed to actively pursue shipment status updates when traditional […]

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13 January
Mary O'Connell

Laney: the AI analyst from GoodShip shaping logistics’ future

Transportation teams don’t suffer from a lack of data. They suffer from the time it takes to turn that data into decisions. That reality is what pushed GoodShip to take a different path with its latest product launch. Rather than adding another dashboard or layering in agent-based automation, the Bellevue, Washington-based freight orchestration platform has […]

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08 January
Mary O'Connell

DHL opens a new life science and healthcare hub in Annville, Pennsylvania

DHL Supply Chain is continuing its commitment to the life sciences and healthcare logistics market with the completion of a strategic new distribution hub in Annville, Pennsylvania. A facility designed to meet the complex demands of an evolving healthcare supply chain.  Set to open later this year, this one-million-square-foot Center of Excellence isn’t just another […]

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Mary O'Connell

 SPS Commerce’s new tech marries AI and retail supply chain efficiency

The National Retail Federation predicted retail sales in November and December of 2025, will grow between 3.7% and 4.2% over 2024. That translates to total spending between $1.01 trillion and $1.02 trillion. By comparison, 2024’s holiday sales rose 4.3% over 2023 to reach $976.1 billion. While consumer demand remains strong, consumer expectation hits new heights. […]

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02 January
Mary O'Connell

When healthcare M&A hits the cold chain

The $4.8 billion acquisition of Amicus Therapeutics by BioMarin is, on its surface, a familiar healthcare story: portfolio expansion, accelerated revenue growth, and a stronger foothold in the rare disease market. But beneath the financial headlines sits a less visible and increasingly critical reality. For supply chain and cold chain professionals, deals like this are […]

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Dec - 2025 -
25 December
Mary O'Connell

The logistics behind the Christmas ham

By the time Christmas dinner hits the table, the hardest logistics decisions behind the holiday ham have already been made, often months earlier. For the supply chain, Christmas ham is not a December problem. It’s a forecasting, cold-storage, and execution challenge that begins well before winter weather enters the picture. Ham’s role as a Christmas […]

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23 December
Mary O'Connell

Slate Asset Management and Hamilton Lane Back Cold-Link Logistics at a critical growth juncture

In a deal signaling growing investor confidence in the cold-chain logistics sector, Slate Asset Management and Hamilton Lane have acquired a majority equity stake in Cold-Link Logistics, positioning the company for its next chapter of expansion across North America’s rapidly evolving food supply infrastructure.  Cold-Link Logistics, founded in 2016 by brothers Michael and Nick Mandich, […]

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18 December
Mary O'Connell

DHL drops $1.5 million to expand cold storage at LAX

DHL Global Forwarding is expanding its cold storage capabilities near Los Angeles International Airport, committing $1.5 million to bolster capacity for temperature-sensitive freight as demand from pharmaceutical, life sciences and healthcare shippers continues to accelerate. The upgraded facility strengthens Los Angeles’ role as a critical gateway for high-value, time- and temperature-sensitive cargo moving between Asia […]

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17 December
Mary O'Connell

Ember LifeSciences raises $16.5M to scale its cold chain cube

Ember LifeSciences is moving quickly to turn fresh capital into cold-chain scale. The healthcare logistics technology company has raised $16.5 million in a Series A round to expand deployment of its connected pharmaceutical shipping containers, betting that tighter temperature control and real-time visibility can eliminate one of the industry’s most persistent and costly problems. Temperature […]

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Mary O'Connell

OTR Solutions partners with SONAR to bring data-driven rate intelligence directly to carriers

OTR Solutions is taking a more direct approach to helping carriers understand and defend their pricing in a volatile freight market. The Atlanta-based logistics fintech provider announced a new partnership with FreightWaves SONAR that will embed real-time market rate intelligence directly into the OTR Solutions ecosystem, giving carriers clearer visibility into how their rates stack […]

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Mary O'Connell

How cold chain e-commerce outgrew the gift box

What once felt like a seasonal novelty, insulated boxes of pears, steaks, or chocolates arriving just in time for the holidays, has quietly transformed into one of the most complex and consequential segments of modern e-commerce. The temperature-controlled shipping model popularized decades ago by brands like Harry & David and Omaha Steaks is no longer […]

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16 December
Mary O'Connell

Inside Cleo’s vision for an AI-native supply chain that thinks ahead

As supply chains continue to absorb shock after shock, the conversation is shifting from how quickly companies can react to disruptions to whether they can prevent them altogether. According to industry data cited by Cleo, supply chain disruptions rose 38% over the past year, driven by everything from geopolitical instability and cyberattacks to climate-related logistics […]

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Mary O'Connell

Nauta brings AI-native inventory intelligence to the heart of importer operations

Nauta was founded just a year and a half ago on the premise that global supply chains run on unglamorous but essential work, and that this work is long overdue for a technological upgrade. Built by a team of technologists and logistics obsessives, the company set out to build an AI-native operating system for importers.  […]

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15 December
Mary O'Connell

Mosaic delivers Orderful’s strategy to remove EDI mapping

Electronic data interchange (EDI) platform Orderful announced Monday it has released its latest integration product, Mosaic, which leverages artificial intelligence to eradicate the mapping experience for its customers. The company plans to use this new product’s AI-native architecture as the foundation for future offerings as well. For decades, electronic data interchange has been the silent […]

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11 December
Mary O'Connell

Veritiv expands its TempSafe portfolio with curbside-recyclable pallet shipper

Veritiv, a major player in specialty packaging distribution and supply chain solutions, has unveiled a groundbreaking addition to its cold chain logistics offerings: TempSafe PalletShield, the industry’s first pre-qualified pallet shipper constructed from curbside-recyclable components. This new product marks a significant advance in sustainable packaging for biopharmaceutical and temperature-sensitive shipments, reflecting growing industry demand for […]

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10 December
Mary O'Connell

Lean Solutions Group moves beyond staffing with AI-driven workflow and workforce intelligence

Lean Solutions Group has spent the last decade building its reputation as a people-first partner in the logistics industry. Its embedded teams became fixtures inside freight brokerages, 3PLs, and carriers across North America, powering back-office operations and customer service functions with nearshore talent.  But the company’s newest technology announcements, LeanTek AgentEdge and LeanTek Connect, signal […]

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04 December
Mary O'Connell

Prasco & Frontier’s tailored logistics: a pharma game-changer

Prasco’s new strategic collaboration with Frontier Scientific Solutions marks another example of how pharmaceutical companies are moving beyond traditional 3PL partnerships and opting instead to co-build logistics capabilities tailored specifically for high-risk, high-value products.  The announcement highlights a larger trend in the life-sciences supply chain: as products become more temperature-sensitive and regulatory scrutiny intensifies, manufacturers […]

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