Why PCS Software’s AI launch matters for carriers

PCS Software is making a bold push to help carriers regain financial footing. This week, PCS unveiled three advanced modules, Dispatch Manager, Load Opportunity Manager, and Backhaul Booster, powered by its Cortex AI engine, promising to turn what used to be painful manual processes into a seamless workflow infused with profitability.

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For trucking firms grappling with slack demand or fierce competition, the launch is more than a product announcement: it’s a strategic bet. PCS is banking on the idea that technology can manufacture profit points where none existed before, mining unused capacity, minimizing deadhead miles, and automating decisions that once took hours of laborious work.

At the heart of the system lies a unified approach. Freight appears from emails, documents, or EDI into the Load Opportunity Manager, which ranks potential loads by profitability using custom metrics and natural language parsing. From there, the Dispatch Manager assesses dozens of real-time data points about drivers, assets, and lanes to suggest, or even automate, the best match for each load. 

Meanwhile, Backhaul Booster hunts for return-leg freight to reduce empty miles. And once assignments are set, the system can generate branded shipper emails or make AI-driven voice calls to secure the work.

Mark Hill, CEO of PCS Software, said in a news release, “In this market, the fleets that survive will be the ones that create new margin, not just chase volume. Cortex makes that possible by embedding profit points into everyday decisions.”

There is a shift in the industry that is not simply to do more freight, but to do smarter freight. 

Danielle Villegas, Chief Product Officer at PCS, added: “Cortex isn’t hype. It’s AI where it counts, surfacing the smartest freight, assigning the best driver, and filling the return leg. Our customers don’t need another tool. They need intelligence inside the system they already trust.”

Feedback from early adopters underscores the potential. A spokesperson for Royal Logistics described how what had been one of the most time-consuming workflows, dispatch, became “smooth.” 

Another, from Voyager Express, noted that Cortex brings enterprise-level sophistication to smaller fleets. Their enthusiasm suggests that the initial promise may indeed be grounded in real results.

This rollout is timely. After more than two years of freight contraction, carriers have been under relentless pressure to expand margins in an unforgiving market. PCS is trying to answer that pressure with automation, insight, and AI-driven decisions built into a daily operating rhythm.

How Triumph’s platform elevates freight pricing confidence

Triumph is raising the stakes in freight tech with the launch of its integrated Pricing and Performance Intelligence solution, a platform that blends rate prediction, carrier scorecarding, and capacity sourcing into a single tool for brokers. Built on the combined data of Greenscreens.ai and Isometric Technologies (ISO), the new system is designed to help brokers quote with confidence and win freight in an unpredictable market.

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The opportunity comes from the sheer scope of Triumph’s footprint. By its own estimates, the company touches roughly 65% of truckload freight in North America. Customers have long pushed Triumph to do more with the data it sees flowing through the value chain, and the new platform answers that call.

The system tests rate accuracy against high- and low-density lanes, adjusting as more data comes in. On power lanes with strong data coverage, the impact is minimal, but in less-trafficked lanes, Triumph’s visibility provides brokers with far more precise pricing. Every prediction is accompanied by a confidence score, helping users gauge when to push harder with a customer and when to tread carefully.

The technology also adapts quickly to market changes. Dawn Salvucci-Favier, 

executive vice president and president of Triumph Intelligence, recounted, in an interview with FreightWaves, how one broker questioned a rate that came in $500 higher than expected, only to have the system vindicated hours later when a shipper revealed a sudden volume increase. 

For connected customers, including 14 commercial TMS platforms, that load data feeds into Triumph in real time, strengthening the platform’s predictive models and giving brokers a live read on conditions.

The goal, Salvucci-Favier explained, is not perfection: “Forecasts will never be 100% accurate, but confidence can be. Triumph continuously measures forecast bias, letting customers see whether the model has been over- or under-predicting. A negotiation coach even translates rate movements into plain language, so newer brokers can grasp trends and explain them to customers without hesitation.”

Accessibility has also been a focus. While some of the largest brokers are already on board, smaller shops with under $10 million in annual revenue are using the system too. For those companies, Triumph can be embedded directly into a TMS or function as a standalone portal. 

Larger enterprises, meanwhile, may choose to integrate the data directly into their proprietary systems. In either case, the intelligence layer is the same, leveling the playing field across broker sizes.

But Triumph’s ambitions stretch beyond spot pricing. With Triumph Capacity now integrated, brokers can uncover out-of-network carriers and pursue more dedicated contract freight. Salvucci-Favier said, “That shift matters because brokers are under pressure to reduce compliance penalties and balance cost with service performance. By combining rate forecasts with carrier performance data, brokers can see the trade-offs clearly and transact more strategically.”

In an industry where thin margins and market swings are the norm, Triumph is betting that confidence, accuracy, and transparency will become the differentiators that matter most. As Salvucci-Favier put it, “The company’s mission is not simply to predict the market, but to give brokers the tools to win freight profitably and reliably.”

US Postal Service won’t raise stamp prices in January

A display of USPS Forever Stamps at a Costco store.

Direct mail advertisers and nonprofit organizations are welcoming the United States Postal Service’s decision Wednesday not to raise stamp prices in January, breaking a string of twice-yearly price hikes.

The Postal Service announced it won’t change the price of first-class mail at the start of 2026. In July, the agency increased stamp prices to 78 cents from 73 cents. Over the past five years, first-class mail and marketing mail prices have increased more than 50%, while periodicals went up 67%.

New Postmaster General David Steiner made the decision not to increase prices on monopoly mail products, which was approved by the organization’s board of governors. Large mailers urged Steiner when he took office last summer to stop raising stamp prices on a regular basis, saying direct mail was becoming unaffordable for some businesses and hurting USPS revenues.

“We continually strive to balance our pricing approach both to meet the revenue needs of the Postal Service and to deliver affordable offerings that reflect market conditions,” Steiner said in a news release. “We have therefore decided at this time to forgo a price change for First-Class Mail postage and other Market Dominant services until mid-year 2026.”

Under an inflation-based formula approved by the Postal Rate Commission the Postal Service had the authority to raise stamp prices in January by 1.3%.

“We appreciate the common-sense approach taken by Postmaster General David Steiner, which will help the agency retain some mail volume that has been eroding badly in recent years. The USPS is a network that relies on a critical mass of volume to fund its fixed costs. While rate moderation will not solve all its problems, we believe that it is a vital component of a comprehensive set of solutions for our nation’s indispensable mail service,” the Alliance of Nonprofit Mailers said in a statement. 

The Postal Service lost $9.5 billion last year and was on track to lose about $7 billion for the fiscal year ended Sept. 30. 

The USPS began the practice of raising prices every six months after the Postal Regulatory Commission granted the agency supra-inflationary rate authority in late 2020. Management has viewed the revenue from higher stamp prices as necessary to deal with annual losses and invest in parcel operations to keep up with private competitors. Earlier this year, at the urging of the Alliance of Nonprofit Mailers and other groups, the PRC began a review of its administrative decision to allow the extra rate authority. Under consideration is whether to limit pricing increases to once a year. 

Mailers say semi-annual rate increases are very disruptive and costly for the mailing industry, rate-paying mailers, the USPS and regulators. 

Write to Eric Kulisch at ekulisch@freightwaves.com.

Click here for more FreightWaves/American Shipper stories by Eric Kulisch.

US Postal Service loss widens to $3.1B as inflation bites

Trucking Crisis: Why Regulation Reform Is Urgent

The U.S. trucking industry is facing a crisis of overcapacity, safety lapses and national security risks, exacerbated by decades of deregulation and lax enforcement.

Since March 2018, the number of active for-hire carriers has nearly doubled from 138,000 to 212,000 today, a 54% increase.

According to SONAR’s OTVI index, freight volumes are only 1.2% higher today than March 2018.

This has created a very challenging environment for motor carriers, as the industry has attracted a lot of new participants, flooding the market with carriers. While many carriers have improved their safety records over the past decade, some of the new carriers have not. These motor carriers operate without regard to the safety, financial and risk management profiles necessary to be successful, placing shippers, brokers and the public at significant risk. There are numerous reports of carriers that have a significant problem—whether it is an accident, violation or financial distress—that leads to the shuttering of their operating authority, only to reopen under a new authority and name.

Nothing changes—the same trucks, drivers, office and systems, just using a different name. These chameleon carriers plague the industry because the FMCSA has been unable to address the root cause: It is easier to register a motor carrier and be granted authority than it is to buy an airline ticket. The trucking industry is currently facing the worst operating environment in history, and the flood of capacity is the primary cause. With operating costs up over 50% in the past decade (and rates flat), high-quality motor carriers are facing an extinction-level event.

The quality truckers could soon be replaced by the fraudulent chameleon carriers, which represent the worst of the trucking industry. To address these issues, it’s time for Congress to intervene with targeted reforms aimed at restoring financial stability, enhancing safety and bolstering security.

A key proposal: Permanently cap the number of for-hire motor carriers in the U.S. at 225,000.

This modest increase from the current 212,000 would prevent further flooding of the market with new entrants. The industry simply doesn’t need more trucking firms; unchecked growth has fueled overcapacity and driven down rates, making it unsustainable for legitimate operators.

Additionally, an approval process should be required for the transfer or sale of operating authority. This would verify that the acquiring entity meets rigorous safety, financial and insurance standards before taking control of a trucking company. Such measures could help curb the rise of “chameleon carriers”—unsafe operators that evade shutdowns by reopening under new names, often tripling accident risks and bypassing oversight. These reincarnated firms have been linked to 217 deaths and over 3,500 injuries in crashes from 2018 to 2023. While the FMCSA’s 2025 rules aim to phase out MC numbers to combat this, implementation delays have limited their impact.

Drawing inspiration from the airline industry, ownership rules must also be tightened: Non-U.S. citizens should be limited to owning no more than 25% of a for-hire motor carrier. Those seeking greater control would need to become American citizens or partner with a U.S. majority owner. This is critical, as foreign entities already control 10-15% of U.S. trucking, including operations tied to Serbian firms accused of faking logs and posing security threats.

Abuse of visas allows foreign truck drivers to haul domestic loads illegally, undercutting rates and displacing American jobs.

To be clear, this is not a call for an ICC-style regulatory framework, where every rate and lane had government oversight. The market should control the freight rates. This is how a market should operate. What is needed is for Congress to take the lead in ensuring the safety and qualifications of the industry. By restricting the operating authorities that are issued, it will place a market premium on those authorities. So rather than a chameleon carrier deciding it can commit a heinous act without repercussions, it will cherish its operating authority because it has real value, and doing something nefarious would destroy it.

Without these changes, the trucking sector will remain vulnerable to unqualified and unsafe carriers, many influenced by dubious foreign entities that undercut prices through risky practices. This not only erodes the viability of safe, compliant competitors but also heightens broader risks, including cargo theft surging to $1 billion in 2024. Sometimes, these firms use lease-purchase scams to trap drivers in debt.

Congress must act now to protect this vital industry. By implementing these reforms, we can foster a more stable, secure and equitable trucking landscape for all stakeholders.

Contract logistics provider TIG acquires PDM

A blue tractor at a loading dock

The Integration Group (TIG) announced Thursday that is has entered an agreement to acquire packaging and warehousing provider PDM for an undisclosed sum.

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Des Moines, Iowa-based PDM operates one million square feet of industrial and food-grade space throughout Iowa. Founded in 1996, the company provides packaging and other warehousing services as well as expedited and dedicated transportation.

In addition to food-handling capabilities, the deal bolsters TIG’s regional logistics offerings, which range from raw materials sourcing to final delivery.

“With PDM’s advanced packaging operations, robust warehousing capacity, and flexible transportation services, TIG will deliver an even more complete, compliance-driven logistics experience to our customers,” said TIG CEO Mike Schoenfeld in a news release. “This acquisition enhances both our service offerings and our regional reach.”

Marshalltown, Iowa-based TIG is a contract logistics and value-added warehousing services provider. It primarily serves the automotive, agriculture and industrial equipment sectors.

“Our deep expertise in custom packaging, food and feed quality systems, and specialized supply chain services has been central to our success. As part of TIG, we’re excited to scale these capabilities and deliver even greater value and expanded services to our customers,” said Terry Goodman, PDM division president.

TIG acquired aftermarket supply chain services and e-commerce fulfillment provider Matrix Management in July.

TIG is backed by Chicago-based, logistics-focused private equity firm Maxwell Street Capital Partners.

More FreightWaves articles by Todd Maiden:

UN: Trade reset, geopolitics to hurt container trade growth

Maritime trade is entering a period of fragile growth marked by geopolitical adjustments and structural pressures, a new analysis finds, with only modest prospects for containerized shipping over the next several years.

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While 80% of the world’s merchandise trade moves by sea, the maritime industry is facing rising costs and increasing uncertainty, according to the UN’s Trade and Development (UNCTAD) Review of Maritime Transport 2025.

Maritime trade volume will expand by just 0.5% in 2025, and containerized trade by 1.4% after a robust 2024. UNCTAD projects volumes in the mid-term from 2026–2030 to grow at an average annual rate of 2% and containerized trade by 2.3%.

Seaborne ton-miles are expected to grow 5.9% in 2025, largely due to rerouting of vessels around Africa’s Cape of Good Hope as Yemen’s Houthi rebels continue to target shipping in the Red Sea. But ton-miles are forecast to increase a marginal 0.3% over the mid-term.

“These shifts largely reflect structural drivers, such as geopolitical realignment, industrial policy changes and the global energy transition,” UNCTAD said in the report.

The maritime energy trade in oil and natural gas is evolving, the report found, with commodities moving in different directions.

Coal shipments rose in 2024 on Asian demand, in contrast with a longer-term decline as nations transition to cleaner energy sources. Oil volumes remained stable, while liquified natural gas developed into the most dynamic segment on diversification of suppliers and destinations.

“The transitions ahead – to zero carbon, to digital systems, to new trade routes – must be just transitions,” said UNCTAD Secretary-General Rebeca Grynspan, in a release. “They must empower, not exclude. They must build resilience, not deepen vulnerability.”

The report said that tariff and trade policies by the United States and its trading partners have heightened political tensions, shifted trade patterns and reconfigured shipping lanes, reshaping the geography of maritime trade.

Tariffs will also push up shipping costs, along with U.S. port fees targeting China-linked ships set to take effect in October.

“The result is more rerouting, skipped port calls, longer journeys and ultimately increased costs,” UNCTAD said. “Energy shipping is also in transition: coal and oil volumes are under pressure from decarbonization efforts, while gas trade continues to expand.”

The report said that environmental compliance costs, including emissions pricing, “are redefining shipping economics,” with higher transport costs hitting smaller countries the hardest.

The report found that disruptions have increased congestion and longer waiting time for ships at ports, also driving up costs.

UNCTAD has called for targeted measures to mitigate transport cost increases, strengthen port performance, advance trade facilitation and improve predictability in trade policies.

Find more articles by Stuart Chirls here.

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Flexport unveils tech-driven duty drawback strategy for bigger refunds

Flexport recently spotlighted how technology can help unlock larger duty drawback refunds, urging companies to rethink how they manage claims.

In a recent webinar, Tim Vorderstrasse, Flexport’s head of drawback, and Alex Nederlof, director of customs, outlined how importers and exporters can maximize recoveries while staying compliant. 

Vorderstrasse noted that while drawback programs are often slow, Flexport’s technology aims to help streamline the process by preparing applications, collecting documentation, and setting up ongoing programs covering up to five years of transactions. Flexport is a global solutions provider based in San Francisco.

“I think it’s important to know the drawback, it’s not a fast thing,” Vorderstrasse said. “It can be faster and we’re working very hard to make it even faster and more efficient and more complete, more compliant.”

Flexport’s software automatically optimizes across multiple provisions, accounts for tariff complexities, and flags errors in import and export data. Through its “instant drawback” option, companies can access 70% of their refunds within days, instead of waiting the four to six weeks usually required for U.S. Customs to pay out, Vorderstrasse said.

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A duty drawback is a U.S. Customs and Border Protection (CBP) program that allows exporters to recover up to 99% of the duties, taxes, and fees they paid on imported goods when those goods are later:

  • Exported (in the same condition or after manufacturing), or
  • Destroyed in the U.S.

It’s essentially a refund program designed to reduce the cost burden of tariffs and encourage U.S. exports.

There are 27 categories, including unused merchandise drawback; manufacturing drawback; and ejected merchandise drawback.

For companies with significant import/export volumes, drawbacks can mean millions of dollars in refunds annually.

The Government Accountability Office has pegged annual drawback refunds at about $1 billion, while transportation industry providers such as C.H. Robinson estimates recoveries have climbed to nearly $4 billion a year.

Leading logistics and trade firms like Flexport, C.H. Robinson, UPS, Expeditors, are frequently named in industry reports as major participants in the duty drawback space.

Nederlof said Flexport’s technology was built to solve limitations in legacy drawback software, which often relies on manual workarounds. Using proprietary algorithms, Flexport’s system analyzes vast combinations of import and export data to maximize compliant matches.

“Some of the results have been mind-blowing — up to four times what competitors could do with the same claims,” Nederlof said.

Case studies shared by Flexport during the webinar showed apparel, consumer, and automotive brands boosting recoveries by 14% to more than 40%. One apparel brand increased its claim by $230,000 after Flexport helped optimize its calculations

“Drawback does not discriminate — whether you’re in apparel, automotive, cosmetics, or aerospace, there’s likely an opportunity,” Nederlof said.

Produce Consumption Patterns are Driving Cold Chain Recovery

The Southeast Produce Council released its  “What’s New 2025” report and it reveals how produce shippers are driving recovery for cold chain highway transportation. As the trucking industry hopes to emerge from what many call an extended and difficult downturn, one segment offers particular promise for recovery: cold chain refrigerated transportation. The produce industry, valued at $48 billion in retail sales, is undergoing a generational transformation that could reshape cold chain logistics for years to come.

The freight recession, which began in April 2022, wrecked trucking revenue with overcapacity and diminished volume, causing spot rates to plummet 30% in 2024 alone. Refrigerated freight has shown more resilience than dry van transportation. The average spot rate for a refrigerated truck was $2.35 per mile, or $2.71 per mile as a contract rate in June 2025, maintaining a premium over dry van rates of $2.03 per mile.

The Millennial Effect

According to the report, Millennials now represent 68% of all new produce dollars, a $4 billion growth story that’s reshaping everything from packaging to distribution patterns. Some think this is about what consumers buy but it’s more about transforming how and where produce moves across the country.

Key Transportation Implications:

  • Shifting Channel Dynamics: Traditional grocery stores are losing market share to value-forward channels like supercenters (18.6% share, up from 17.1% in 2019) and club stores (13.7% share, up from 11.7% in 2019). This consolidation could streamline transportation routes, but it may also increase pressure on delivery timing.
  • Value-Added Growth: While value-added produce represents only 8% of volume, it commands higher rates and requires more specialized handling, creating opportunities for carriers with advanced reefer capabilities.
  • E-commerce Acceleration: Millennials’ digital-first shopping habits are driving online grocery expansion, requiring last-mile cold chain solutions that many carriers are still developing.

Cold Chain Market Heating Up 

While traditional freight struggles, the cold chain logistics market showed resilience. The global cold chain market size was estimated at USD 316.34 billion in 2024 and is projected to reach USD 1,611.0 billion by 2033, growing at a CAGR of 20.1% from 2025 to 2033.

In the U.S., specifically, the cold chain logistics market size was valued at USD 34.67 billion in 2024 and is projected to reach USD 75.96 billion by 2032, at a CAGR of 10.3% from 2025 to 2032. This growth trajectory suggests that reefer carriers may be better positioned for recovery than their dry van counterparts.

The Bright Spot in a Dark Market

As a fleet owner, I have always had a reason to diversify heavily in reefer freight. Even during the freight recession’s worst periods, refrigerated transportation maintained better rate stability. High-volume regional lanes like Yuma to Los Angeles are averaging $3.73 per mile, nearly 50 cents per mile higher than last year, demonstrating the premium that temperature-controlled freight commands.

The reefer market’s resilience stems from several factors:

  • Essential nature of perishable goods transportation
  • Weather-driven demand spikes during severe winter conditions
  • Limited capacity compared to dry van markets
  • Higher barriers to entry due to equipment costs

Geographic Shifts

The produce report reveals significant implications for transportation, particularly in terms of geography. California and Florida remain major production centers, but consumption patterns are shifting:

  • Regional Distribution Changes: As club stores and supercenters gain share, fewer but larger shipments may flow to distribution centers rather than individual stores
  • Seasonal Volatility: Winter storms like the recent Winter Storm Cora can drive reefer tender rejection rates to 36% in affected markets like Buffalo, well above the national average of 15.4%
  • Cross-Docking Growth: Value-added produce often requires faster turnover, increasing demand for efficient cross-docking facilities

Technology and Efficiency

Millennial consumers’ demand for transparency and sustainability is driving the adoption of technology in cold chain logistics. The report shows that 85% of consumers are interested in innovations such as different textures, improved nutrition, and easier preparation, all of which require precise temperature control and faster delivery times.

2025 will see continued investments in software that can improve visibility on cold chain operations, with real-time monitoring becoming standard rather than optional. For carriers, this means:

  • Investment in telematics for temperature monitoring
  • Route optimization software to minimize waste
  • Blockchain integration for supply chain transparency

Motive is helping carriers capitalize on these opportunities with comprehensive reefer monitoring solutions that address the precise demands of Millennial-driven produce markets. Motive’s Reefer Monitoring platform integrates real-time temperature and humidity tracking with fleet telematics data in a single dashboard, enabling carriers to remotely control reefer units, reduce programming errors, and provide the transparency that modern shippers demand. Fleet managers using the system report saving 5-10 hours per week in productivity while preventing spoilage through 15-minute interval monitoring, the kind of operational efficiency that could help carriers maintain premium rates in a recovering market. With integrations for both Thermo King and Carrier units, plus automated FSMA compliance reporting, the platform positions reefer operators to meet the evolving demands of health-conscious consumers while protecting margins through proactive maintenance and dispute resolution capabilities

The Challenges Ahead 

Despite growth opportunities, reefer carriers face significant headwinds:

Rising Operational Costs: ATRI’s annual Operational Costs of Trucking research documented industry cost increases of more than 22% over the past two years, resulting in the highest recorded costs in the research’s 16-year history. Reefer operations face additional costs from:

  • Higher fuel consumption for refrigeration units
  • Specialized maintenance requirements
  • Regulatory compliance for food safety

Capacity Management: The produce report shows consumption peaks around holidays and seasonal events, creating demand volatility that’s challenging for capacity planning.

SONAR data indicates the freight recession may be ending, with several positive indicators for reefer carriers:

  • Spot Rate Stabilization: National reefer spot rates have found a floor around $2.35-$2.39 per mile
  • Tender Rejection Rates: Reefer rejection rates have shown more stability than dry van, suggesting a healthier supply-demand balance
  • Contract vs. Spot Gap: The premium for contract rates ($0.35-$0.40 per mile) provides stability for well-positioned carriers

Strategic Implications for Carriers

For Large Fleets:

  • Invest in technology for real-time monitoring and route optimization
  • Develop partnerships with value-added produce processors
  • Consider dedicated lanes for high-volume Millennial-focused retailers

For Small and Medium Carriers:

  • Focus on regional niche markets where flexibility provides advantages
  • Develop expertise in specialized commodities (organic, value-added)
  • Consider partnerships for technology investments

For Owner-Operators:

  • Target consistent regional routes rather than spot market volatility
  • Develop relationships with local/regional produce distributors
  • Invest in fuel-efficient reefer units to manage operating costs

The Long Game, 2025 and Beyond

The produce industry’s generational shift toward Millennials represents a fundamental realignment that will drive transportation demand for the next decade. As Millennials reach peak earning years and household formation, their preference for fresh, convenient, and sustainably-sourced produce will create new opportunities for innovative carriers.

The convergence of ending freight recession, growing cold chain demand, and changing consumer preferences positions 2025 as a potential inflection point for reefer transportation. Carriers who can adapt to new requirements around technology, sustainability, and customer service will find themselves well-positioned for the recovery.

Key Success Factors Moving Forward:

  • Technology adoption for visibility and efficiency
  • Sustainability initiatives to meet Millennial preferences
  • Flexibility to handle diverse shipping requirements
  • Financial discipline to weather the remaining market volatility

As the freight recession hopes for an official end and produce consumption patterns continue evolving, refrigerated transportation stands at the intersection of necessity and opportunity. The carriers who recognize and adapt to these changing dynamics will be the ones driving the industry’s next growth cycle.

Greenlane tackles EV charging concerns with ‘Charge On Us’ dealer program

Two electric trucks, one branded with "Nevoya" and the other with "Penske Electric Vehicle," are parked under a covered charging station at a Greenlane facility. Charging equipment is connected to both trucks, and personnel in green uniforms are attending to the chargers. The scene includes a modern charging infrastructure setup with a clear sky and some distant buildings in the background.

Commercial electric vehicle (EV) truck sales are poised to become easier with the recent launch of Greenlane’s “Charge On Us” dealer program. One challenge when buying a new EV is determining where to charge it. The “Charge On Us” program provides $500 in charging credits and a six-month complimentary subscription to Greenlane’s Edge platform.

“We’ve put together an offer that includes a charging credit dealers can apply and pass on to their customers for the trucks. We’re giving them a one-year subscription to the network, essentially a membership, so they get discounted Gold pricing,” Patrick Macdonald-King, CEO of Greenlane, said in an interview with FreightWaves. “We’re very focused on the total cost of ownership, but much of this is based on the total cost of entry.”

Velocity Truck Centers, one of the largest dealership networks in North America with locations in California, Nevada, Arizona, Australia, and Canada, is the first dealer to join the program. The collaboration allows dealerships to offer customers the ability to run EV truck pilot projects without waiting six months for charging infrastructure installation.

“We’re enabling dealerships to focus on selling more trucks and not worry about seeking infrastructure at their facilities or coordinating and consulting with their customers on how to do it,” Macdonald-King said.

The partnership addresses another underreported challenge: Many companies operate in leased facilities where investing in charging infrastructure doesn’t make financial sense. “Large companies that don’t own their facilities might be on a seven-year lease where they don’t want to spend two years building infrastructure, especially if they might not be at the location in a couple of years,” Macdonald-King said.

While some fleet operators prefer dedicated charging facilities, Greenlane sees significant advantages in public infrastructure, especially as fleets scale. This is particularly relevant as megawatt-capable trucks from manufacturers like Tesla, Volvo, and Daimler enter the market in the coming years, requiring significantly more power than current models.

This announcement comes as Greenlane continues to expand its charging network. Greenlane’s network includes its flagship center in Colton, California, with planned facilities along the Interstate 10 corridor in Blythe, California, and greater Phoenix.

The company’s flagship facility in Colton features 41 chargers with 82 ports, while the upcoming Blythe location will include about 100 parking spots, designed specifically to support corridor operations rather than overnight parking. These locations also include amenities such as restrooms, Wi-Fi, and 24/7 security.

Greenlane is a public charging infrastructure company, part of a joint venture with BlackRock, Daimler Truck, and NextEra Energy Resources as partners.

Federal Watchdog Launches New CDL Audit: What That Means for Trucking

The Department of Transportation’s Office of Inspector General has announced yet another audit into the Federal Motor Carrier Safety Administration’s oversight of Commercial Driver’s License programs.

The September 19 announcement targets FMCSA’s monitoring of state CDL knowledge and skills testing programs, with auditors planning to examine everything from third-party testing oversight to enforcement of English proficiency. This isn’t the first time federal watchdogs have taken a close look at CDL program compliance, and the timing couldn’t be more contentious.

Based on the inspector general’s announcement, in 2024, 4,909 people died in crashes involving large trucks and buses. That statistic sits front and center in the OIG’s audit announcement, underscoring why federal officials continue to focus on CDL program integrity and licensing standards.

A similar audit of FMCSA’s testing oversight conducted in 2002 found that federal standards and state controls, “are not sufficient to defend against the alarming threat posed by individuals who seek to fraudulently obtain CDLs.” That audit was conducted over two decades ago, but the issues are still front and center in the industry today.

The 2002 audit concluded that, “FMCSA has recognized the need to strengthen standards for State testing and licensing of commercial drivers and has increased the depth and frequency of its oversight reviews of State CDL programs. However, more can be done to broaden the scope of the reviews and improve the basis for the States’ annual certifications that their programs comply with Federal standards.”

This audit announcement comes at a heated moment in trucking policy. Just last month, Transportation Secretary Sean Duffy threatened to withhold federal funding from California, Washington, and New Mexico unless they adopt and enforce English Language Proficiency requirements for commercial motor vehicle drivers.

The enforcement push stems from the fatal crash on a South Florida turnpike involving truck driver Harjinder Singh, who was issued a CDL by both Washington state in 2023 and California in 2024. After the crash, Singh failed English proficiency tests, providing correct responses to just 2 of 12 verbal questions and only accurately identifying 1 of 4 highway traffic signs.

The DOT found that from June 25 to August 21, California conducted approximately 34,000 inspections, resulting in at least one reported violation. However, only one inspection involved an ELP violation, which resulted in a driver being placed out of service. 

The Small Business in Transportation Coalition, which represents owner-operators and small trucking companies, petitioned the OIG in 2022 for an audit of FMCSA’s CDL testing oversight due to what it perceived as inconsistencies in regulations regarding English proficiency. The watchdog declined to proceed.

The timing of the audit suggests federal officials are finally ready to address what many in the industry have been saying for years: state-by-state variations in CDL testing and enforcement create dangerous gaps in highway safety.

For fleet managers and owner-operators, this audit represents something bigger than bureaucratic housekeeping. It’s about the fundamental question of whether we have a national CDL program or 50 different state programs that happen to use the same plastic card.

CDL testing is performed by either a State Driver’s Licensing Agency or State-approved third-party testers and examiners, and FMCSA is responsible for verifying SDLAs’ compliance with regulations regarding knowledge and skills testing. 

The audit will examine whether the FMCSA is effectively fulfilling its role in ensuring states meet federal standards. Given what was seen with the enforcement of English proficiency, or lack thereof, in California, Washington, and New Mexico, there’s reason to question how effectively federal oversight is working.

The audit will be conducted at FMCSA Headquarters in Washington, DC, as well as FMCSA Division Offices and State locations, as necessary. This suggests that auditors plan to examine both federal oversight mechanisms and state implementation on the ground.

For trucking companies, particularly those operating across multiple states, the audit could lead to more standardized enforcement of CDL requirements. That might mean stricter oversight in some states with lax regulations, but it could also mean more consistent expectations nationwide.

The Florida Turnpike crash was a catalyst that exposed serious gaps in how states issue and oversee commercial driver’s licenses.

Of the 3.5 million employed truck drivers in the United States, about 18% are immigrants, according to the U.S. Bureau of Labor Statistics. This audit is happening against a backdrop of intense political debate about immigration and English proficiency requirements, making it as much about policy as safety.

For trucking companies, you should expect more federal scrutiny of CDL programs and more standardized enforcement. Companies that operate across state lines should prepare for tighter oversight and more consistent application of federal CDL standards.

The audit results won’t be available for months. Still, the investigation itself signals that federal officials are finally ready to tackle the patchwork of state CDL oversight that has persisted for decades. Whether that leads to meaningful improvements or just more paperwork remains to be seen.

One thing’s certain, with nearly 5,000 fatalities involving large trucks and buses last year, the pressure for meaningful CDL program reform isn’t going away anytime soon. This audit is the first step toward the standardized, rigorous oversight that the trucking industry and highway safety demand.